[Remote] Senior Solutions Consultant
Note: The job is a remote job and is open to candidates in USA. ParetoHealth is dedicated to transforming employee health benefits and reducing costs for small and medium-sized businesses. The Senior Solutions Consultant role focuses on driving solution adoption and providing deep technical and clinical expertise to enhance client relationships and ensure effective healthcare solutions.
Responsibilities
- Lead or support strategic consultant and employer meetings to explain solution value, fit, and integration in a disciplined, education-first manner
- Build confidence through education with the goal of converting appropriate opportunities into adoption
- Focus on priority solutions including: Rightway, Lyra, PRxC, Springbuk, Renalotic, Found, First Stop Health & other high priority solutions
- Partner with Account Managers to reduce solution complexity and elevate credibility in the field
- Deliver strategic education to help employers and consultants get the most from adopted solutions
- Serve as the escalation point for technical and clinical questions related to Pareto solutions
- Leverage knowledge to enhance credibility and support informed decision-making
- Engage internal clinical, product, and vendor resources as needed to support successful outcomes
- Deliver internal and external training to increase Account Manager confidence in technical and clinical discussions
- Raise the baseline level of solution knowledge across the field, reducing long-term dependency on escalations
- Identify risk early through oversight and reporting; partner with Product and vendors to resolve issues proactively
- Partner with Product to define vendor support needs, including escalation paths, dedicated support models, or engagement tools
- Act as a bridge between the field, Product, Clinical, and vendor partners to improve solution performance at scale
Skills
- Bachelor's degree
- Experience in healthcare, benefits consulting, pharmacy or related field
- Willingness to travel as needed to support field engagements, upward of 50% travel
- 7+ years of relevant experience
- Clinical or pharmacy experience is preferred
- Experience supporting complex health, pharmacy, or cost-containment solutions
- Ability to quickly learn, synthesize, and explain new solutions and integrations
- Strong presentation and facilitation skills with the ability to simplify complex concepts
- Credible and confident with consultants, employers, and internal partners
- Comfortable operating in a fast-evolving product and market environment
- Curious, adaptable, and proactive in developing expertise
- Proven ability to partner effectively with Product, Clinical, Vendors, and Customer Management teams
- Strong organizational and follow-through skills
- Outcome-oriented approach grounded in trust and long-term value creation
- Consultative, non-transactional sales mindset
Benefits
- Fully paid medical, dental, and vision benefits.
- Flexible PTO
- 401k company contribution
- Tuition reimbursement
- Professional development allowance
- Transportation allowance and daily parking reimbursement
- Engaging hybrid work environment
Company Overview