[Remote] Consultant

Note: The job is a remote job and is open to candidates in USA. HealthStream is the leader in healthcare workforce solutions, dedicated to enhancing the quality of healthcare by empowering the people who deliver care. The Consultant role involves providing expertise in implementations, client services, and product training for Credentialing and Enrollment solutions, while conducting client consulting projects to support best practice utilization of these solutions.

Responsibilities

• You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training
• Experience and expertise in Credentialing and Enrollment industry to support implementations by providing recommendations on processes, automation and solution usage
• Conducts client consulting projects including consulting project execution, reports and more
• Creates and develops blogs, webinars, case studies and white papers
• Attends, moderates and presents at company, national and state conferences as requested
• Collaborates with consulting services team members to develop and execute tools for best practice usage of the solution
• Assists with the development of internal best practice and industry knowledge and content
• Works with product and development on industry recommendations for the solutions
• Performs related duties as required

Skills

• A Bachelors degree in related discipline
• A minimum of 5 years software product or experience in web-based solutions environment
• Industry experience (5 years) direct Credentialing or Enrollment experience or areas of Healthcare Provider Solutions
• Demonstrated ability to absorb, develop and apply new knowledge
• Demonstrated ability to work well as part of a team and to establish excellent colleague and client relationships
• Excellent verbal, written communication skills; professional poise
• Excellent computer skills and an affinity for technology
• Requires initiative, flexibility, excellent interpersonal skills, and the ability to work well with all levels of internal management and staff, as well as with clients at all levels of the client organization
• Ability to establish, maintain relationships and manage communications effectively with clients, consultants, and Provider Solutions teams
• Manages activities for multiple concurrent projects with multiple clients with the appropriate prioritization and focus
• Ability to understand client goals, manage their expectations, and recognize additional opportunities for assistance via company products/services
• Ability to demonstrate industry knowledge and knowledge of the challenges faced by our clients
• Ability to determine best ways to accomplish client goals and objectives via our products/services
• Ability to handle multiple priorities simultaneously, identifying the most meaningful priorities, and possess organizational and time management skills to handle such priorities
• Ability to travel 50% of the time
• This position is primarily sedentary in a normal office environment
• Extensive computer usage and use of the phone
• Could lift up to 20 lbs

Benefits

• Medical, Dental and Vision insurance
• Paid Time Off
• Parental Leave
• 401k and Roth
• Flexible Spending Account
• Health Savings Account
• Life Insurance
• Short- and Long-Term Disability
• Medical Bridge Insurance
• Critical Illness Insurance
• Accident Insurance
• Identity Protection
• Legal Protection
• Pet Insurance
• Employee Assistance Program
• Fitness Reimbursement
• Mission-oriented work
• Diverse and inclusive culture
• Competitive Compensation & Bonuses
• Comprehensive Insurance Plans
• Mental and Physical Health Support
• Work-from-home flexibility
• Fitness Center Reimbursements
• Streaming Good time off for volunteering
• Wellness workshops
• Buddy Program for new HealthStreamers
• Collaborative work environment
• Career growth opportunities
• Continuous learning opportunities
• Inspiring workspaces to collaborate and connect with other HealthStreamers
• Free employee parking at our Resource Centers in Nashville and San Diego
• Flexibility and paid time off to support work-life integration for all employees
• Hybrid work environment
• Streaming Good volunteer day
• Resource Centers in Nashville, TN and San Diego, CA
• Company-sponsored onsite social events for development, connection, and celebration

Company Overview