[Remote] Digital Renewal Sales Representative
Note: The job is a remote job and is open to candidates in USA. Autodesk is a company that helps innovators turn their ideas into reality through software solutions. They are seeking a Digital Renewal Sales Representative who will be responsible for managing high volume renewal cycles, optimizing workflows, and ensuring strong customer retention through advanced negotiation and communication activities.
Responsibilities
- Renewal Management
- Execute end to end renewal motions independently, streamlining workflows and reducing manual effort
- Territory Coverage
- Provide renewals coverage across a broad range of segmented accounts, prioritizing by spend, complexity, and growth potential
- Close Renewals
- Defend the current customer base by accurately and independently executing renewals
- Sales Expansion
- Drive and close seat expansions at renewal using standard playbooks with minimal supervision
- Auto Renewal Management
- Monitor auto renewal statuses and intervene to prevent churn when auto renewals are disabled
- CRM Hygiene & Forecasting
- Develop and maintain pipeline visibility, forecasts, and CRM discipline across all territory accounts
- Organizational & Time Management: Handles high volume renewal cycles efficiently and independently
- Customer First Mindset: Proactively identifies customer needs and improves retention outcomes
- Advanced Communication: Applies creative approaches to secure renewals with minimal guidance
- Advanced Negotiation: Uses creative techniques to reach renewal agreements
- CRM Optimization: Automates workflows, analyzes CRM data, and enhances operational efficiency
- Expansion Qualification: Partner with Account Representatives to initiate larger cross sell or expansion motions
- Partner Engagement: Provide light touch support for partner owned accounts with minimal guidance
- Insights & Reporting: Share churn indicators, renewal blockers, and upsell signals across teams
- Feedback Loop: Offer insights on packaging and product improvements based on customer patterns
Skills
- 2+ years of experience in inside sales, renewals, account management, or customer success, preferably in software/SaaS environments
- Demonstrated ability to independently execute high volume renewals
- Experience using CRM systems (e.g., Salesforce, Dynamics) to manage renewal workflows
- Proven communication and negotiation skills with the ability to influence customer decisions
- Ability to work autonomously, multitask, and prioritize across a large territory
- Experience with subscription or recurring revenue business models
- Background in data driven churn analysis or customer retention strategies
- Familiarity with partner led sales motions or channel ecosystems
- Experience forecasting renewal revenue or using dashboards to track pipeline health
- Demonstrated ability to collaborate across sales, operations, and partner teams
- Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks
- Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations
- Normally receives little instruction on daily work, general instructions on newly introduced assignments
Benefits
- Annual cash bonuses
- Commissions for sales roles
- Stock grants
- A comprehensive benefits package
Company Overview
Company H1B Sponsorship