[Remote] Senior Manager, Revenue Operations & Analytics
Note: The job is a remote job and is open to candidates in USA. VGS is the world's leader in payment tokenization, providing solutions to manage payment data complexities. The Senior Manager of Revenue Operations & Analytics will oversee the integrity of the company's GTM, business, and revenue data, ensuring accurate reporting and insights while collaborating with various teams to optimize data flow and operations.
Responsibilities
- Own and maintain the tracking of company, client, and product metrics and KPIs
- Leverage AI to build out business and client performance and insights from the VGS data
- Run daily billable usage analysis to proactively flag revenue anomalies before they become billing disputes
- Translate complex data sets into actionable narratives for the leadership team
- Partner with our Data Engineers to manage and optimize the flow of data through Fivetran, Salesforce, and Sigma
- Act as the bridge to Engineering: Translate business requirements into technical specs and navigate data backfills or pipeline failures without losing context
- Directly manage Salesforce hygiene and the implementation of outbound/growth tools like Clay.ai
- Investigate the "weeds": Troubleshoot and investigate line item analysis to resolve client issues or provide additional insights
- Own the billing feedback loop: Flag overages, advise Account Managers on contested invoices, and ensure our billing logic matches our legal commitments
Skills
- 5+ years in RevOps, Sales Ops, or Data Analytics
- Expert Level: Salesforce (Admin preferred) and Sigma (or similar BI like Looker/Tableau)
- Experience with Data pipelines is a massive plus. You are comfortable writing SQL and investigating data pipelines, even if you aren't a full-time dev
- Experience with billing and usage based models
- You enjoy being the person who links Sales, Finance, and Engineering
- You have the confidence to 'hold the line' on a billing dispute because you've done the data legwork to prove your case
- You believe a visualization is only as good as the SQL behind it. You look for context and 'data smell' before hitting 'refresh'
- Data Driven You are curious, wanting to understand the underlying drivers to the data story
Benefits
- Flexible work hours and flexible PTO
- Competitive health benefits
- VGS stock options
- 401k plan, with employer matching 4% and immediate vesting (available only for US employees)
- Life & disability insurance
- Pre-tax flexible spending accounts, dependent and healthcare FSA (available only for US employees)
- Global parental leave program
- Employee Assistance Program
- Home Internet reimbursement
- New hire home office set-up allowance
- Professional learning reimbursement
- Remote-first philosophy
- Hybrid schedule with some in-person time if living within 30 miles of one of our office locations
Company Overview