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[Remote] Account Director I - Public Sector Job Details | Lumen Technologies

Remote, USA Full-time Posted 2026-06-16

Note: The job is a remote job and is open to candidates in USA. Lumen Technologies is a trusted network for AI, transforming how businesses connect, secure, and scale in an AI-driven world. The Account Director I will be responsible for selling Lumen’s offerings to Federal Civilian Agencies, formulating account strategies, and driving business growth while managing relationships with clients.

Responsibilities

  • Formulates account strategies to grow the business and the relationships within assigned Federal Civilian Agencies
  • Proactively hunts for net-new business within the existing account base, prioritizing dim or dark accounts by uncovering whitespace, building new stakeholder relationships, and creating opportunities where Lumen has limited or no current footprint
  • Develops and manages relationships with acquired and/or existing customers in order to gain strategic positioning with decision makers, attain additional business, and retain existing revenue. Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company
  • Identifies addressable market, drives proposals, and negotiates to close new sales opportunities
  • Demonstrates knowledge of the company's entire product suite. May have more in-depth knowledge on a subset of products and/or services
  • Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements
  • Partners within the Lumen internal ecosystem, external partners, and the customer through a strategic and consultative sales approach to understand agencies mission needs, modernization goals and strategic priorities to deliver value-added solutions and excellent customer experience
  • Provides input to sales management about trends and changes taking place within the customer’s organization and makes recommendations about future courses of action necessary of the company towards improving its position with the customer

Skills

  • 5 years industry specific sales experience
  • Knowledge and understanding of the telecom and IT industry's competitive landscape
  • Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close
  • Requires at least 50% or more of time conducting sales activities outside of the office
  • Candidate must be a US Citizen with ability to obtain a security clearance
  • Must have a valid driver's license have a clean driving record
  • Travel required
  • Experience with Salesforce.com preferred
  • Experience with cabinet level agencies such as DHS (FEMA, ICE, CISA, OIG) and DOJ a plus

Benefits

  • Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
  • We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Company Overview

  • CenturyLink (NYSE: CTL) is a technology leader delivering hybrid networking, cloud connectivity, and security solutions to customers around the world. It was founded in 1968, and is headquartered in Monroe, Louisiana, USA, with a workforce of 10001+ employees. Its website is https://www.lumen.com.
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