Associate Producer, Partner Development (Ticketing & E-commerce)

Entertainment Benefits Group (EBG) powers a proprietary suite of e-commerce platforms and technology solutions. The Associate Producer, Partner Development will support the onboarding of new suppliers and enhance the performance of existing products on EBG’s platforms.

Responsibilities

• Provide support to the Partner Development Account Manager for assigned supplier needs
• Communicate internally to ensure partnership deliverables are met
• Build, update, and continually optimize new and existing product offers in EBG’s proprietary backend system, including entering pricing, images, and offer copy
• Collaborate with the API Support team to maintain product offers, troubleshoot issues, and optimize website efficiency
• Support the management of product inventory as needed
• Conduct regular audits of EBG platforms to ensure offer accuracy, brand alignment, and adherence to best practices
• Perform market research to support the maintenance of EBG’s competitive positioning
• Coordinate with internal teams to launch offers and execute campaigns
• Perform other duties as assigned

Skills

• Bachelor's degree or equivalent combination of education and experience
• Minimum 1 year of experience in ticketing systems or the ticketing/travel industry
• Proficient in Microsoft applications and various internet browsers
• Basic HTML proficiency (e.g., fonts, colors, spacing, links)
• Strong organizational skills, with the ability to multi-task and exceptional attention to detail
• Collaborative, goal‑oriented team player who is resourceful and proactive
• Excellent written and verbal communication skills
• Availability to work a 9am–6pm schedule, including onsite on Tuesdays and Thursdays, and other occasions as needed
• You are a juggler of many tasks and love to stay busy
• When it comes to staying organized, you know all the hacks
• You're interested in technology and learning new software doesn't scare you
• Even the smallest errors or incorrect data never escape your eye

Benefits

• Medical, Dental & Vision
• 401k Match
• Short Term Disability, Long Term Disability (Company Paid)
• Company Paid Basic Life and AD&D
• Additional Voluntary Benefits
• Flexible Work Arrangements
• 3 Weeks of PTO + 5 Personal Days
• Paid Holiday Break from Christmas to New Year
• Paid Holidays
• Fitness Reimbursement Program
• Annual Day of Giving
• Share in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cards