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Call Center Sales Representative

Remote, USA Full-time Posted 2026-06-16

Protocall Communications Inc. is one of the country's top producing energy companies, and they are seeking a Call Center Sales Representative to join their team. This role involves proactively reaching out to prospective customers, building strong relationships, and promoting products or services to achieve sales targets.

Responsibilities

  • Proactively reach out to prospective customers within the designated market area through phone calls and other communication channels
  • Build and maintain strong customer relationships
  • Understand and promote our products or services to potential clients
  • Meet and exceed sales targets and quotas
  • Collaborate with the sales team to achieve team goals
  • Document lead information accurately, process and maintain detailed records in our CRM system

Skills

  • Previous experience in lead qualification, telemarketing, or inside sales is required
  • Excellent verbal communication and active listening skills
  • Strong interpersonal skills and the ability to build rapport with potential customers
  • Goal-oriented and self-motivated with a desire to achieve targets
  • Proficiency in using CRM software and other communication tools
  • High school diploma or equivalent
  • Must be able to pass drug testing and criminal background check

Benefits

  • Paid training
  • Medical/Dental/Vision
  • PTO and paid holidays
  • 401k
  • Monthly birthday recognition
  • Anniversary gifts
  • Yearly top performer award trips
  • Monthly performance incentives
  • Potential to work a HYBRID schedule
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance

Company Overview

  • Protocall Communications Inc. is a sales and marketing company based out of Hanover, MD. It was founded in 1998, and is headquartered in Laurel, Maryland, USA, with a workforce of 51-200 employees. Its website is https://protocall.net.
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