Client Assistant, Billing Representative, Personal Lines
NFP, an Aon company, is a recognized leader in P&C Insurance Brokerage and Consulting. They are seeking a detail-oriented Billing Representative to provide exceptional customer service and support billing inquiries for clients across Canada, ensuring timely and accurate billing processes.
Responsibilities
- Providing exceptional day-to-day customer service to clients across Canada for our billing contact centre
- Assisting clients with requests for payment and billing inquiries
- Preparing invoices and billing materials
- Other administrative duties as required within the larger administrative team
Skills
- Strong customer service skills, with a professional and empathetic approach
- Proficiency in the Microsoft Office suite of products
- Ability to work collaboratively within a team environment
- Proven ability to manage time effectively and prioritize tasks
- Bilingual (French) is an asset
- Experience with EPIC or other industry software is an asset
Benefits
- A hybrid environment approach that keeps the best interests of our staff and our clients in mind
- Annual bonus plan for all employees
- Matching RRSP plan of 5% of salary
- Referral Commission Plan
- Generous benefits plan including Health Care Spending Account starting on the first day of employment
- Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
- Reimbursement of license fees and professional membership dues
- A global team of industry leaders focused on employee retention, client growth, industry innovation and collaboration
Company Overview