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Loan Processor, Sr., Retail

Remote, USA Full-time Posted 2026-06-13

Come join our amazing team and work from home! Our Senior Loan Processor is responsible for providing quality loan processing, reviewing files for adherence to underwriting standards and ensuring completeness of submission. Obtains necessary information (i.e., loan applications, credit documents, appraisals, etc.) to process and complete mortgage loan files. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range is $26.44/hr. - $28.84/hr. What you'll do:

  • Receives and review loans submissions, monitors incoming documents, and verifies data collected by Loan Officers or agents.
  • Obtains necessary information (i.e., loan applications, credit documents, appraisals, etc.) to process and complete mortgage loan files.
  • Organizes and inputs loan information received into the company’s Loan Origination System (LOS).
  • Maintains open files, orders appraisals, sends verifications, and acquires documentation related to Borrower and property.
  • Ensures the quality and compliance of work with Company policies, procedures, and investor guidelines.
  • Ensures that all loans are processed to meet Company and Investor guidelines
  • Communicates with Escrow Officer/Settlement Agent, Title Officer, Realtor, Closing Agent, and Appraisal Management Company, and other external parties as required to resolve outstanding issues.
  • Communicates with Sales Management, Loan Officers, Operations Manager, Disclosure Department, Underwriting Department, Docs/Funding Department, and other internal staff as required to resolve outstanding issues.
  • Informs loan officer, agent, and/or borrower about discrepancies in title, appraisals, credit, employment, income and other file related items and status of the loan.
  • Reviews and evaluates credit information on mortgage loan documents to determine acceptability for loan programs.
  • Pulls or verifies credit reports and flood certificates as needed.
  • Submits completed file to Underwriting Department for approval.

What you'll need:

  • Maintains highly confidential information in accordance with Company’s privacy policy concerning borrower’s information (concerning borrower’s confidential information)
  • Must demonstrate thorough knowledge of all aspects of mortgage loan processing function and underwriting guidelines.
  • Excellent computer skills and working knowledge of Microsoft Office products.
  • Strong skill in the use of office machines such as computer, copiers, fax machines.
  • Strong customer service skills.
  • Requires extremely high level of organizational skills and ability to work on several tasks simultaneously.
  • Ability to maintain constant contact with borrower and internal office staff.

Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com. What We Offer:

  • Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
  • Customized training programs to help you advance your career.
  • Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
  • Educational Reimbursement.
  • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

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