Debt Collector
Job Description:
- Reviewing accounts on a daily basis and maintaining all work queue and desk assignments.
- Contacting borrowers via telephone (inbound and outbound) and email to attempt debt collection.
- Establishing borrower location and contact information via skip tracing if necessary.
- Establishing borrower’s ability and willingness to pay and identifying the appropriate repayment program/options available to them.
- Tracking and reporting all account information into computer through our collections system.
- Ensuring that all necessary paperwork is sent out to borrowers, following up to ensure that paperwork is returned and then submitting it in a timely manner.
- Meeting or exceeding all daily, weekly, and monthly production goals.
- Understanding and following all federal and state laws with regards to collections policies and procedures.
- Passing annual required compliance testing.
- Performing other duties and special projects as assigned by management.
Requirements:
- High School Diploma/ GED
- DrugTest/ Background required
Benefits:
- uncapped monthly Bonus
- Paid Training
- Full-Time Work at Home
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