[Hiring] Healthcare/Patient Outreach Medical Assistant @Florida Medical Clinic
Role Description We are seeking an experienced and patient-centered Patient Outreach Medical Assistant to support our Primary Care teams by connecting with FMCOH patients recently discharged from the hospital. This role plays a critical part in ensuring safe transitions of care, preventing readmissions, and strengthening continuity with our Primary Care physicians.
- Review discharge information, reconcile medications, and schedule timely follow-up appointments across 16 Primary Care offices.
- This position is ideal for an MA who enjoys patient interaction, is confident reviewing medications, and thrives in a structured outreach/call-center–style workflow.
Qualifications
- High school graduate or equivalent.
- Successful completion of Medical Assistant training from an approved technical school (or at least one (1) year of verifiable and applicable work experience as a Certified Medical Assistant in a patient care setting) required.
Requirements
- MUST HAVE 2-3 YEARS EXPERIENCE AS A CERTIFIED MEDICAL ASSISTANT.
- Maintains current BLS Healthcare Provider Certification.
- Maintains current certification or registration by one of the following agencies:
- Certified Clinical Medical Assistant (CCMA) by National Health Career Association (NHA)
- Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA)
- Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA)
- National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT)
- Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP)
- Registered Medical Assistant (RMA) by American Medical Technologists (AMT), the American Registry of Medical Assistants (ARMA), or by American Allied Health (AAH)
- Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case-by-case basis.
Benefits
- Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.
- Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.
- Financial & Retirement – Up to 5% employer match on retirement contributions.
- Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.
- Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.
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