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Collections Specialist I

Remote, USA Full-time Posted 2026-06-13

Job Description:

  • Conduct tax and regulatory reviews on behalf of clients.
  • Perform review functions to detect, correct, and document client tax/fee revenue deficiencies.
  • Performs examination of taxpayer records for compliance under direction of supervisor and management.
  • Continually increase understanding of tax laws.
  • Research for exam leads and scheduling appointments.
  • Prepares for exams by reviewing tax returns, prior audit reports and other available data preliminary to the audit.
  • Meet with taxpayers to discuss exam procedures, answers questions, and obtain necessary information and records.
  • Examines and verifies business and financial records.
  • Prepares papers supporting all adjustments, compute assessments.
  • Review and discuss findings with taxpayer and/or representative to illustrate how tax laws and rulings apply to taxpayer's specific operations and support exam results.
  • Answer taxpayer inquiries; may participate in hearings of disputed cases; performs related duties as required.
  • Conduct closing conferences with taxpayers and/or taxpayers’ representative(s) explaining applicable law and facts supporting changes in tax liabilities and attempt to secure agreement to findings in reports.
  • Travel as required.
  • Perform other duties as assigned.

Requirements:

  • Bachelor’s Degree in Accounting - REQUIRED
  • State and local tax knowledge or experience preferred
  • CPA, CFE, CMI, CTE, CRE, or CIA preferred
  • Professional background including experience with corporate accounting and finance preferred.
  • Experience with state or local revenue department, compliance audits, audit defense preferred.
  • Knowledge of accounting principles and strong analytical skills.
  • Self-starter, with the ability to organize, plan and direct.
  • Professional, customer service oriented, tactful, dependable, and flexible.
  • Excellent verbal and written communication skills and the ability to work effectively with personnel at all levels of the company.
  • Strong working knowledge of Accounting Systems and Microsoft office.
  • Strong communication and interpersonal skills, including diplomacy, flexibility, and dependability.
  • Ability to use skill set, experience, and training to come to a decision under uncertainty.
  • Exhibit awareness when performing work to evaluate and identify areas where issues might arise.
  • Ability to understand limitations taxpayers and clients are facing related to ability to effectively provide information/records and aptitude to diplomatically overcome these limitations.

Benefits:

  • Competitive benefits and compensation package

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