Scrum Master (Remote in Nashville, TN or Hybrid Parsippany, NJ)

About the position The Scrum Master leads agile execution across assigned engineering and solutions teams. This role is accountable for sprint execution, team flow, milestone tracking, and delivery outcomes, ensuring commitments translate into measurable business value. This role blends hands-on agile facilitation with structured project oversight. The Scrum Master runs sprint ceremonies, removes impediments, manages risks and dependencies, maintains milestone visibility, and strengthens agile maturity over time, balancing delivery discipline with team self-organization and continuous improvement.

Responsibilities

• Facilitate sprint planning that establishes clear goals aligned to business

objectives.

• Ensure backlog items entering sprint are prioritized, estimated, and include

clear acceptance criteria.

• Lead daily standups focused on coordination and impediment visibility.
• Facilitate sprint reviews demonstrating working software to stakeholders.
• Conduct retrospectives that produce actionable improvements and ensure

follow-through.

• Protect sprint commitments by managing scope changes and negotiating priority

shifts when needed.

• Maintain milestone plans and delivery roadmaps for assigned initiatives.
• Track progress against timelines, scope, and defined outcomes.
• Identify delivery risks early and implement mitigation plans.
• Provide structured status reporting to engineering leadership, product, and

portfolio stakeholders.

• Ensure alignment between sprint execution and broader program objectives.
• Maintain a prioritized backlog aligned to epics and portfolio investments.
• Monitor velocity, cycle time, throughput, and sprint goal attainment.
• Enforce WIP limits to promote completion and predictability.
• Manage cross-team dependencies and prevent delivery conflicts.
• Escalate risks with appropriate context and recommended solutions.
• Maintain accurate Jira boards reflecting real-time team status.
• Coach teams on agile principles within live delivery work.
• Foster psychological safety and shared accountability for sprint goals.
• Encourage sustainable pace and continuous improvement.
• Translate technical progress into clear business updates for stakeholders.
• Strengthen team ownership and operational discipline.
• Coordinate across engineering, data, infrastructure, security, and business

teams.

• Maintain visibility across multi-team or cross-functional efforts.
• Ensure smooth transitions across discovery, build, testing, and release

phases.

• Adapt delivery methodology (iterative or phased) based on regulatory or

program requirements.

Requirements

• 4+ years of experience as a Scrum Master supporting software or engineering

teams, with ownership of delivery outcomes.

• Strong knowledge of agile frameworks with practical experience facilitating

core ceremonies.

• Experience managing project timelines, risks, milestones, and stakeholder

reporting.

• Proficiency in Jira administration, reporting, JQL, and sprint analytics.
• Proven ability to remove impediments, manage dependencies, and escalate risks

effectively.

• Experience supporting complex technical initiatives (cloud platforms,

enterprise applications, APIs, data engineering, analytics, or compliance-driven programs).

• Ability to flex between iterative agile execution and structured,

milestone-based delivery models.

• Strong facilitation, stakeholder communication, and cross-functional

coordination skills.

• Experience supporting multiple teams within a portfolio-based delivery model.
• Strong organizational discipline and ability to manage competing priorities

in a fast-paced environment. Nice-to-haves

• Experience in healthcare IT, pharmacy benefit management, or other regulated

environments preferred.

• Relevant certifications (CSM, A-CSM, SAFe Scrum Master) preferred.

Benefits

• Medical, Dental, Vision Coverage (for employee and family)
• Flexible Spending Account & Health Savings Account with Company contribution
• Employee Assistance Program
• Disability Coverage
• Life insurance
• 401(k) with company match
• Employee Stock Purchase Plan (ESPP)
• Paid Time Off (PTO), paid holidays, floating days
• Comprehensive medical, dental, vision and prescription plans with FSA/HSA

options individual and family options

• Teledoc access
• Fitness Reimbursement
• Commuter Benefit Plan
• Access to an Employee Assistance Program (EAP)
• Paid Time Off
• Day off for your birthday and a floating holiday
• Paid Parental Leave
• 401K with a match
• Employee Stock Purchase Plan
• Life Insurance, short-term & long-term disability insurance
• Access to financial and legal advisors
• Perks and Benefits Discounts
• Tuition Reimbursement
• E-learning programs
• Ongoing Team Trainings
• Paid volunteer time-off
• Donation matching

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