Experienced Commercial Enterprise Strategist – Amazon Vendor Management and Growth
At arenaflex, we're on a mission to revolutionize the way businesses operate and thrive in the ever-evolving retail landscape. As a key member of our Retail Commercial Enterprise Services (RCES) team, you'll have the exciting opportunity to join our Supplier Achievement Software (SAS) group and play a pivotal role in managing vendors for Amazon Retail US. If you're a results-driven, entrepreneurial-minded individual with a passion for driving growth and excellence, we want to hear from you.
About arenaflex
arenaflex is a leading provider of innovative solutions and services that empower businesses to succeed in the digital age. Our team of experts is dedicated to helping our clients navigate the complexities of the retail industry, from vendor management to operational optimization. With a focus on collaboration, innovation, and customer satisfaction, we're committed to delivering exceptional results and driving business growth.
Job Summary
As an Account Supervisor within our RCES team, you'll be responsible for developing and implementing strategies to drive commercial enterprise growth and excellence for Amazon seller partners. You'll work closely with our internal teams and Amazon's companies to identify opportunities, analyze performance drivers, and develop actionable plans to improve vendor performance and customer satisfaction. If you're a seasoned professional with a track record of success in relationship management, negotiation, and strategic planning, we encourage you to apply for this exciting opportunity.
Key Responsibilities
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Commercial Enterprise Growth
+ Develop and implement strategies to drive commercial enterprise growth and excellence for Amazon seller partners + Collaborate with cross-functional teams to identify opportunities and develop actionable plans to improve vendor performance and customer satisfaction + Analyze performance drivers and develop metrics to measure success + Manage and deliver against complex goals, balancing short-term promotional partner desires with long-term strategic funding + Identify new opportunities across a large number of manufacturers and develop and execute mission plans
Relationship Management
+ Build and cultivate relationships with dealers to your team's portfolio, including internal stakeholders + Develop and maintain relationships with account managers to ensure expectations are met + Conduct vendor delight surveys to investigate trends and set up improvement plans
Process Excellence
+ Analyze patron feedback, market growth trends, and key metrics to contribute to strategic development of functions and programs that accelerate growth and improve selling partners' experience + Identify areas of unnecessary process or inefficiency and work to simplify and optimize + Develop and implement upgrades that benefit a large set of customers, such as riding efficiencies through equipment and procedures
Essential Qualifications
* Bachelor's degree
- 3 years of client or seller-facing roles with a focus on relationship management and negotiation skills
- Ability to analyze facts and exceptional practices to evaluate performance drivers
- Strong communication and interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders
Desired Qualifications
* Experience aggregating and studying internal and external marketing campaign metrics to evaluate performance drivers and discover insights
- Demonstrated track record of building and cultivating relationships with internal and external stakeholders, resolving conflicts, and ensuring follow-through with excellent verbal and written communication
What We Offer
* Competitive salary and benefits package
- Opportunity to work with a leading provider of innovative solutions and services
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Flexible work arrangements, including remote work options
How to Apply
If you're a motivated and results-driven professional with a passion for driving commercial enterprise growth and excellence, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you! Apply for this job