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Strategic Account Manager – Commercial Real Estate

Remote, USA Full-time Posted 2026-06-17

Job Description:

  • Develop new business relationships with end-user clients while creating a business case to utilize Carrier Equipment, Commercial Services and Aftermarket for service within their facilities and for replacement projects.
  • Communication with end-user decision-makers including C-Level executives, VP of Operations, Directors of Facilities and Engineering professionals.
  • Responsible to maintain/expand these relationships within assigned, existing client accounts as well as create new customer relationships.
  • Act as a trusted advisor to customers across their enterprises within the CRE vertical.
  • Prepares and negotiates complex sales contracts with a large number of accounts
  • Partner with the field sales and service team members, operations, branch and regional leadership as necessary.
  • Interacts well with Field Management and support their business growth targets.
  • Work directly with building owners to improve system reliability, reduce energy consumption and improve the indoor environment.
  • Create and implement strategic sales strategies to successfully position Carrier as the preferred supplier to secure targeted projects in a competitive environment.
  • Manage current Carrier Commercial Real Estate Account relationships to maximize service and aftermarket sales.
  • Effectively perform needs assessments, develop/coordinate sales proposals and estimates, and presentations.
  • Work with operations, finance, legal and other inside and outside resources as needed to facilitate the sale and negotiate a satisfactory contract.
  • Prepare accurate and thorough sales activity reports, forecast reports, Salesforce updates and expense tracking.
  • Participate in civic and professional organizations to build a network of contacts to advance achievement of sales targets.
  • Team sell with solutions partners to bundle solutions and expand Carrier participation in opportunities.
  • Experienced professional in National Sales Business Development Role.
  • Participating in activities such as bids, trade shows, and customer relationship management.
  • Responsible for representing the broader company's interests, and building business relationships to enhance sales business development performance that align with companies mission, purpose and strategy.
  • Responsible for collecting and analyzing market data to call on current and potential customers
  • Supports existing customer relationships and travel as necessary (estimated 45-50% travel)

Requirements:

  • Bachelor’s Degree or HVAC technical certification
  • 7+ Years of Experience in HVAC Service Sales, including experience in both equipment and services selling
  • Ability to Travel 50% Domestically

Benefits:

  • Health Care Benefits : Medical, Dental, Vision; Wellness incentives
  • Retirement Benefits
  • Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
  • Disability : Short-term and long-term disability
  • Life Insurance and Accidental Death and Dismemberment
  • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
  • Tuition Assistance

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