Technical Field Specialist- Measure
MarketingRemote,
United States
Description
Position at Latham Pool Products, Inc
Make a SPLASH with Latham Pool Products!
At Latham Pool Products, we don’t just make swimming pools; we create opportunities for backyard dreams to come true. As the leading manufacturer in North America, Australia, and New Zealand, we are committed to delivering innovation, quality, and sustainability in everything we do.We believe in building an environment where everyone can thrive. That is why we offer:- A culture of integrity, collaboration, and respect.
- Comprehensive benefits for you and your family.
- Opportunities for growth, mentorship, and skill development.
- Is the primary source and point-of-contact for in-field dealer product training and troubleshooting.
- Participates and directs in-field, on-site pool measuring dealer training and support.
- Assist with technical training and onboarding of new Latham sales personnel.
- Facilitates in-field measuring with potential targets drive conversion
- Participates in Boot Camps, trade shows and other industry events as needed.
- Serves as a comprehensive product expert on Measure, independently seeks, reports, and makes recommendations on competitive information and activity.
- Ensures the timely and complete entry of all CRM activities for new dealers to assist with the Measure portion of on-boarding
- Assists Latham Pool’s Sales personnel in achieving their sales objectives and identifying opportunities.
- Provides timely and relevant feedback and recommendations to all stakeholders through reports and regular communications.
- Offers expertise and takes ownership of consumer complaints, seeing through to resolution.
- Associates degree with technical certification and a minimum of five years of technical experience preferred. A high school diploma may be substituted with commensurate experience and professional training.
- Outstanding teamwork and project management skills.
- Proven ability to solve complex problems.
- Presents a professional image to customers and consumers, serving as a subject matter expert and company representative in all situations.
- Thrives in a fast-paced environment where high energy and resiliency are required.
- Ability to multi-task, prioritize workload, set up /maintain files, generate reports as requested and set and reach goals.
- Ability to independently respond to common inquiries or complaints from customers, employees, and regulatory agencies.
- Ability to effectively present information in both oral and written form.
- Ability to maintain accurate records.
- Computer skills; intermediate levels in spreadsheet, data base and word processing software including Microsoft office products (Outlook, Excel.) CRM experience preferred.
- Travel requirements: approximately 60% of the time with flexibility for overnight travel as needed.
- Medical, dental, and vision insurance
- HSA and FSA plans available
- 401(K) with 50% company match up to 6%
- Paid Time Off –flexible
- Holidays - 11 Paid, eligible on day one
- Life/ADD Insurance and Short/Long Term Disability insurance with buy up options