Account Manager, ClaimsXM

About You

You are a person who loves is passionate about developing and nurturing strategic partnerships and clients, serving as a trusted advisor, and aligning solutions with their overarching business goals a hosted payer health care system. In the role of ClaimsXM Account Manager, you will be responsible for various team policies and targets, engaging with internal and external teams for effective outcomes.

• Tell us about your experience with Account Management.
• Are you a team player and a self-motivator?
• We are counting on you to manage multiple projects using your problem-solving skills.
• We are looking for someone UNCOMMON. What is uncommon about you?

Are you highly committed? Are you team-oriented? Do you value professionalism, trust, honesty, and integrity? If so, we cannot wait to meet you.

About The Position

• Collaborate with internal and external stake holders ensuring alignment of priorities
• Manage the day-to-day relationship with clients, building and maintaining strong working relationships
• Point of contact regarding all client inquiries. Liaise with clients regularly (responding to briefs, attending meetings, status reporting, information seeking, managing milestones and approvals)
• Develop an understanding of the brand and take responsibility for ensuring output is accurate, compliant and of the highest quality
• Identify and manage risks and issues for both current and future initiatives, escalating where required
• Monitor performance, contracts, budgets including but not limited to project health and report on KPI's regularly

Minimum Requirements:

• Minimum three years of working in a position within the healthcare industry with client facing communication responsibilities
• Bachelor's degree in communication or similar related field preferred. In lieu of a degree a minimum of 7 years of experience will be considered
• Calm and pragmatic, with a can-do attitude
• Ability to multitask in a fast-paced environment
• Aptitude to convey information clearly, listen actively, and respond thoughtfully
• Maintaining a professional demeanor and representing Signature Performance/ClaimsXM effectively

About Us

You are uncommon. We are, too. We are looking for people to help us in our mission of working hard at lowering healthcare administrative costs for federal government agencies, payers, and providers. At Signature, our mission is to improve the health of our clients' business and make the lives of the people we work with better. As we continue to experience exponential growth, we are looking for uncommon individuals to enhance our vision. We will continue to accomplish our mission by leading with our values of Passion, Courage, Integrity, and Respect in all interactions, making us a consistent annual Best Places to Work organization. We need uncommon leaders with uncommon qualities to shape our uncommon culture and achieve our uncommon mission.

About the Benefits

When you are a member of Signature Performance, you are a part of a solutions-based organization where the values of passion, integrity, courage, and respect are the driving forces behind all our decision-making. We trust you to do important work and bring the best version of yourself to work every day, so we want to help you achieve a work-life balance while consistently challenging yourself. Signature believes in fully developing each one of our Associates. Our performance-driven philosophy boasts competitive pay and additional position specific incentives, where world-class training and development, resources, and events drive our award-winning culture where everyone thrives.

• Health Insurance
• Fully Paid Life Insurance
• Fully Paid Short- & Long-Term Disability
• Paid Vacation
• Paid Sick Leave
• Paid Holidays
• Professional Development and Tuition Assistance Program
• 401(k) Program with Employer Match