Experienced Remote Data Entry Associate – Healthcare and Insurance Domain Expert
At arenaflex, we're on a mission to revolutionize the way data is collected, processed, and analyzed in the healthcare and insurance industry. As a Remote Data Entry Associate, you'll play a vital role in ensuring the accuracy and timeliness of provider contract records, while working from the comfort of your own home. If you're a detail-oriented, tech-savvy individual with a passion for problem-solving, we want to hear from you!
About arenaflex
arenaflex is a leading provider of innovative data management solutions to the healthcare and insurance industries. Our team of experts is dedicated to delivering high-quality services that meet the evolving needs of our clients. With a strong commitment to excellence, we're constantly seeking talented individuals to join our team and contribute to our mission.
Job Summary
As a Remote Data Entry Associate, you'll be responsible for scrubbing, researching, and validating provider contract records, as well as updating status in customer systems. You'll work closely with our team to ensure accurate and timely completion of transactions, meeting or exceeding client Service Level Agreements (SLAs). Your expertise in the healthcare and insurance domain will be invaluable in identifying potential problems and discrepancies, and resolving routine and non-routine issues.
Key Responsibilities
* Scrub, research, and validate provider contract records to ensure accuracy and completeness
- Update status in customer systems to reflect changes and updates
- Research and install healthcare provider contracts, including verification of provider information, contract accuracy, and database loading
- Retrieve and enter data from computer/web-based systems, files, and other documents
- Analyze information collected to identify potential problems and discrepancies
- Ensure accurate and timely completion of transactions to meet or exceed client SLAs
- Apply healthcare and insurance domain knowledge to undertake problem-solving and identify solutions
- Identify and resolve routine and non-routine problems or escalate to more proficient team members
- Monitor email box and send responses to inquiries
Essential Qualifications
* 1+ year of experience in a role that required a focus on quality, including attention to detail, accuracy, and accountability for your work
- 1+ year of experience in a professional/office-related environment, such as office support, data entry, clerical, or customer service
- 1+ year of experience using a computer with Windows applications, including keyboard navigation, multiple screens, and computer systems
- High school diploma or GED
Preferred Qualifications
* Ability to communicate effectively in a professional/office setting
- Effective troubleshooting skills, leveraging research, analysis, and problem-solving skills
- Time management skills to cope with a complex, changing environment
- Knowledge of AS400, Windows-based systems, Excel Spreadsheets, and following Standard Operating Procedures (SOPs)
Skills and Competencies
* Strong attention to detail and accuracy
- Excellent problem-solving and analytical skills
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
- Proficiency in Windows applications, including keyboard navigation and multiple screens
- Ability to learn new software tools and systems quickly
Career Growth Opportunities and Learning Benefits
At arenaflex, we're committed to helping our employees grow and develop their skills. As a Remote Data Entry Associate, you'll have access to:
- Comprehensive training program to ensure your success in the role
- Opportunities for professional development and career advancement
- Collaborative and supportive team environment
- Flexible work arrangements to balance work and personal life
Work Environment and Company Culture
arenaflex is a remote-friendly company that values flexibility and work-life balance. Our team is passionate about delivering high-quality services and making a positive impact in the healthcare and insurance industries. We're committed to creating a culture that's inclusive, diverse, and supportive of our employees' well-being.
Compensation and Benefits
* Competitive hourly rate: $15.00 - $26.00 per hour
- Flexible scheduling to meet client requirements
- Comprehensive training program to ensure your success in the role
- Opportunities for professional development and career advancement
- Collaborative and supportive team environment
- Flexible work arrangements to balance work and personal life
How to Apply
If you're a motivated and detail-oriented individual with a passion for problem-solving, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
Note:
All new hires will be required to successfully complete our training course and demonstrate proficiency of the material. The shift schedule can be changed as per client's requirements. Apply for this job