Senior Data Entry Supervisor – Data Management and Quality Assurance Expert

At arenaflex, we are seeking an experienced and skilled Senior Data Entry Supervisor to lead our data entry team in processing and managing large-scale survey forms. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our data entry staff, ensuring the accuracy and integrity of entered data, and implementing process improvements to enhance our data management and quality assurance processes.

About arenaflex

arenaflex is a leading organization in the field of data management and quality assurance. We are committed to providing high-quality services to our clients and stakeholders, and we are seeking a talented and dedicated individual to join our team. Our organization values innovation, collaboration, and excellence, and we are looking for someone who shares these values and is passionate about delivering exceptional results.

Key Responsibilities

As a Senior Data Entry Supervisor at arenaflex, you will be responsible for the following key areas: ### Leadership & Supervision

• Provide day-to-day supervision of data entry staff responsible for processing survey forms, ensuring that tasks are completed efficiently and effectively.
• Manage workload distribution, prioritize tasks, and ensure job turnaround times (1–3 days) are consistently met.
• Serve as primary liaison with arenaflex's Workload Coordinator and program offices to align staffing with survey requirements.
• Mentor and train staff to ensure consistent adherence to data entry standards and accuracy goals.

### Data Management & Quality Assurance

• Oversee batching, keypunching, scanning, and indexing of survey forms into arenaflex's systems.
• Ensure strict accuracy and integrity of entered data in compliance with legal mandates (e.g., Title 22, U.S. Code).
• Review and validate error reports, initiate corrections, and ensure resubmission of batches when needed.
• Monitor and report on error rates, productivity metrics, and compliance with timeliness standards.

### Process Improvement & Compliance

• Recommend and implement improvements to data entry workflows, tools, and error-reduction techniques.
• Ensure compliance with arenaflex's security, privacy, and data-handling protocols.
• Develop and maintain Standard Operating Procedures (SOPs) for data entry and validation processes.
• Support contingency planning efforts, including backup and recovery of data entry operations.

### Reporting & Communication

• Prepare weekly and monthly status reports documenting progress, issues, and corrective actions.
• Communicate effectively with government stakeholders regarding workload status, risks, and quality issues.
• Support contract deliverables by contributing to project plans, progress meetings, and performance reviews.

Required Qualifications

To be successful in this role, you will need to possess the following qualifications:

• Bachelor's degree in Business, Data Management, Statistics, IT, or related field (or equivalent experience).
• Minimum 5 years of experience supervising data entry or data operations teams in a federal or enterprise-scale environment.
• Demonstrated expertise in data accuracy, error management, and compliance monitoring.
• Strong familiarity with large-scale survey data collection and processing workflows.
• Proficiency with Microsoft 365, scanning tools, and enterprise data entry/keypunch applications.
• Excellent leadership, organizational, and communication skills.
• Must meet arenaflex credentialing, training, and security requirements.

Desired Qualifications

While not required, the following qualifications would be beneficial in this role:

• Experience with federal survey data (e.g., BEA surveys such as BE-10, BE-12, BE-577).
• Knowledge of FISMA moderate controls and federal IT/data security standards.
• Familiarity with statistical software (SAS, MATLAB, Python) and database environments (SQL Server).
• Prior experience in federal contracting environments with Earned Value Management reporting exposure.

Work Environment and Company Culture

arenaflex is committed to providing a positive and inclusive work environment that values diversity, equity, and inclusion. We offer a range of benefits and perks, including:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
• Flexible work arrangements and work-life balance

How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

Equal Employment Opportunity

arenaflex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or protected veteran status.

E-Verify

arenaflex participates in E-Verify. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Apply for this job