Experienced Technical Program Manager – Generative and Agentic AI Professional Services at arenaflex

We're seeking a seasoned Technical Program Manager to join our arenaflex Generative and Agentic AI professional services team. This pivotal role will be instrumental in creating cohesion between our global delivery team, arenaflex Q Business product teams, and Go-To-Market (GTM) initiatives. The ideal candidate will drive adoption of arenaflex Q Business by developing scalable frameworks, assets, and methodologies that enable our teams to deliver transformative AI implementations for enterprise customers worldwide.

About arenaflex

arenaflex is a leading provider of cloud-based services, and our professional services team consists of global specialists across North America, Europe, and Asia Pacific, with planned expansion to all major global regions within the next 1-2 years. Our team is structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and drives efficiency across the delivery organization.

About arenaflex Q Business

arenaflex Q Business is our most capable generative AI-powered assistant for finding information, gaining insights, and taking action in enterprise environments. It empowers organizations to automate complex workflows, accelerate content creation, take actions across applications, and extract key insights from both structured and unstructured data.

Key Job Responsibilities

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Systems Design and Implementation Standards

+ Define, develop, and maintain solution patterns that address common arenaflex Q Business implementation scenarios for enterprise customers + Create reusable assets, methodologies, and frameworks that enable the delivery team to implement arenaflex Q Business solutions consistently and efficiently + Work closely with delivery teams to understand implementation challenges and develop solutions that address common pain points + Leverage emerging Generative and Agentic AI technologies to radically change customer's experience in seeding and scaling our solutions across their business

Product-to-Services Alignment

+ Build deep expertise in arenaflex Q Business capabilities, roadmap, and technical architecture + Serve as the liaison between arenaflex product teams and our professional services organization, ensuring our solutions leverage the latest arenaflex Q Business features and capabilities + Translate product capabilities into service offerings, delivery methodologies, and technical solutions that address specific enterprise use cases

Go-To-Market Strategy and Execution

+ Collaborate with GTM teams to define positioning, messaging, and value propositions for our professional services offerings around arenaflex Q Business + Develop compelling sales enablement materials that help articulate the value of our services to customers and partners + Support the creation of business cases, ROI models, and other assets that demonstrate the value of arenaflex Q Business implementations

Market Intelligence and Customer Insights

+ Conduct customer interviews and market research to identify emerging needs and trends in enterprise AI adoption + Analyze implementation data, customer feedback, and success metrics to continuously improve solution offerings + Monitor competitive landscape and industry developments to ensure our solutions address evolving market requirements

Cross-Functional Leadership

+ Lead cross-functional initiatives that span delivery, product, and GTM teams to improve overall customer experience + Influence product roadmaps based on insights from customer implementations and market needs + Foster collaboration between regional delivery teams to share best practices and ensure consistent global execution

About the Team

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Diverse Experiences

+ arenaflex values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply + If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying

Why arenaflex

+ arenaflex is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses

Work/Life Balance

+ We value work-life harmony + Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture

Inclusive Team Culture

+ arenaflex values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique + Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do

Mentorship and Career Growth

+ We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional

Essential Qualifications

* 8+ years of experience in technical program management, product management, or a related field

• Proven track record of driving adoption of new technologies and solutions
• Strong understanding of Generative and Agentic AI technologies and their applications in enterprise environments
• Excellent communication, collaboration, and leadership skills
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities

Preferred Qualifications

* Experience working with arenaflex Q Business or similar generative AI-powered assistants

• Strong technical skills in areas such as cloud computing, machine learning, and data analytics
• Experience leading cross-functional teams and influencing product roadmaps
• Strong understanding of market trends and customer needs in the enterprise AI space

Skills and Competencies

* Strong technical program management skills, including solution design, implementation, and delivery

• Excellent communication, collaboration, and leadership skills
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
• Strong analytical and problem-solving skills, with ability to analyze complex data and identify trends
• Strong understanding of market trends and customer needs in the enterprise AI space

Career Growth Opportunities and Learning Benefits

* Endless knowledge-sharing, mentorship, and other career-advancing resources to help you develop into a better-rounded professional

• Opportunities to work on high-impact projects and contribute to the growth and success of arenaflex
• Collaborative and inclusive team culture that fosters innovation and creativity
• Flexible work arrangements and work-life balance policies to support your personal and professional goals

Work Environment and Company Culture

* arenaflex is a dynamic and fast-paced environment that values innovation, creativity, and collaboration

• Our team is passionate about delivering high-quality solutions and services to our customers, and we're committed to making a positive impact on the world
• We offer a range of benefits and perks, including flexible work arrangements, professional development opportunities, and a comprehensive compensation package

Compensation, Perks, and Benefits

* Competitive salary and bonus structure

• Comprehensive benefits package, including medical, dental, and vision insurance
• Flexible work arrangements and work-life balance policies
• Professional development opportunities, including training, mentorship, and career advancement resources
• Access to cutting-edge technology and tools, including arenaflex Q Business and other Generative and Agentic AI technologies

Conclusion

If you're a seasoned Technical Program Manager with a passion for Generative and Agentic AI technologies and a desire to make a positive impact on the world, we encourage you to apply for this exciting opportunity. Join our arenaflex team and contribute to the growth and success of our professional services organization. Apply now and take the first step towards a rewarding and challenging career with arenaflex. Apply for this job