Experienced Customer Care Associate - Night Shift at arenaflex
Are you ready to embark on an exciting journey with a dynamic and thriving team at arenaflex? As a Customer Care Associate on our night shift, you'll be part of an award-winning team that prioritizes fun, positivity, and an uplifting atmosphere every day. Join us in Baton Rouge, one of the most celebrated workplaces in the city, and discover a full-time opportunity to grow, collaborate, and contribute to a winning team.
Why Choose arenaflex?
At arenaflex, we believe that work should be as enjoyable as it is rewarding. Our vibrant work culture is built on the principles of fun, positivity, and an uplifting atmosphere every day. You'll thrive in a team that values collaboration, passion, and excellence, where no two days are the same. Our fast-paced and hands-on environment will challenge you to solve problems, delight customers, and grow in your career.
Career Growth at Your Fingertips
We don't just offer jobs – we offer careers! Unlock your potential with endless opportunities for personal and professional growth within a company that values your development. Join a team recognized for excellence in customer service and work alongside industry leaders in Baton Rouge. Build your skills and grow in a supportive and high-performing environment.
What You'll Do:
As a Customer Care Associate on our night shift, your responsibilities will include:
* Delivering outstanding customer service: Make every customer leave with a smile by going above and beyond in creating an excellent experience.
* Processing sales transactions: Help customers with their purchases, manage the register, and ensure smooth sales transactions.
* Maintaining store merchandise: Keep shelves stocked, organized, and ensure the store stays clean and welcoming for every customer.
* Managing shift duties: Balance your register at the end of each shift and assist in various tasks to keep things running smoothly.
* Troubleshooting customer concerns: Use your problem-solving skills to address any customer issues with professionalism and care.
Food Service Responsibilities:
As a Customer Care Associate, you may also be required to:
* Follow recipes and serve menu items with a smile: Prepare menu items, serve customers quickly and efficiently, and make sure every meal is up to arenaflex's high standards.
* Ensure food quality: Follow guidelines for portion control, serving temperatures, and answer any questions customers may have about menu items, ingredients, and pricing.
What We're Looking For:
To succeed in this role, you'll need:
* 1-2 years of proven customer service or retail experience: You're a pro at making customers feel special!
* Excellent communication skills: You know how to connect with customers and work well with teammates.
* A calm demeanor under pressure: You're cool, calm, and collected in fast-paced, high-energy situations.
* Must be at least 18 years old and available to work weekends and holidays.
What We Offer:
As a valued member of our team, you'll enjoy:
* Competitive pay: $15/hour for full-time and part-time employees, with a $1.50 differential pay for overnight shifts. Plus, enjoy promotional incentives that reward your hard work!
* Generous benefits package: Full-time employees receive paid time off (40 hours in the first year), increasing with tenure. We also offer tuition and professional development reimbursement, and medical, dental, vision, and supplementary benefits.
* Employee perks: Enjoy free car washes and discounted oil changes – a arenaflex exclusive perk!
Certificates and Licenses:
* Must have or be able to obtain a Louisiana State and East Baton Rouge Parish liquor license and bar card.
Ready to Join Our Team?
At arenaflex, our customers are our family, and so are our associates. If you're ready for a role that's as fun as it is rewarding, apply today! We can't wait to welcome you aboard!