Senior Product Manager, Field Optimization Programs, Chicago

Make a meaningful difference to patients around the world. Driven by a passion to help patients live healthier and more productive lives, our Sales teams embrace Edwards Lifesciences’ values to build trusting, lasting relationships with medical professionals and industry partners. Your insight and dedication will help deepen and broaden clinical knowledge of our company’s innovative technologies, while creating connections between providers and teams across our businesses to ensure patients receive the highest quality of care.

Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and under-treated. Edwards’ groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart Valve (THV) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

The primary objective of the Senior Product Manager, Field Optimization Programs is to execute Transcatheter Heart Valve’s (THV’s) vision to ensure timely access to TAVR for all eligible patients.  This role will be focused on leading hospital optimization programs with geographical emphasis on Midwest U.S. (North Dakota, South Dakota, Nebraska, Minnesota, Iowa, Wisconsin, Illinois, Indiana, Michigan, Ohio). Candidates based in Chicago or near surrounding area are strongly preferred.

Lead hospital optimization programs that enhance clinical performance and operational efficiency. This role combines strategic planning, stakeholder engagement, and program execution to deliver measurable impact.

How you'll make an impact:

• Program Leadership: Design and execute hospital optimization initiatives, including agendas, learning objectives, and facilitation.

• Stakeholder Engagement: Build strong relationships with Heart Teams, KOLs, and internal partners to align strategies.

• Content Development: Create and update educational materials based on clinical evidence, FDA regulatory approvals, and market trends.

• Operational Excellence: Manage programs using Salesforce and digital platforms; ensure compliance, documentation, and budget oversight.

• Strategic Impact: Analyze program performance, drive process improvements, and implement automation tools.

• Facilitation & Presenting: Present confidently to the Heart Teams including physicians, nurses, and hospital administrators; communicate complex information with clarity and diplomacy.

• Collaboration: Partner with sales, clinical, marketing, and medical affairs teams to ensure integrated messaging and execution.

• Compliance: Maintain strict adherence to regulatory and transparency requirements.

• Strong facilitation and presentation skills across all hospital levels.

• Ability to manage multiple complex programs simultaneously with attention to detail.

• Expertise in conflict resolution and stakeholder alignment.

• Familiarity with clinical data, industry trends, and regulatory processes.

• Analyze program performance and market trends to inform strategy and program design.

• Maintain current knowledge of Severe Aortic Stenosis, TAVR, and relevant clinical data.

• Manage program-related budgets, expenses, and payments.

 What you'll need (Required):

• Bachelor's degree in related field with 8 years of previous experience required or equivalent work experience based on Edwards criteria

• A willingness to travel up to 50-60% (including car, air, overnight, limited global travel)

What else we look for (Preferred):

• Master's Degree or equivalent with 6 years of related experience working in medical device, healthcare or cardiovascular space.

• Proven successful project management skills.

• Excellent organization skills with high attention to detail.

• Excellent presentation and facilitation skills.

• Proven expertise in both Microsoft Office Suite, including advanced Excel, and other related technology platforms.

• Excellent written and verbal communication skills with timely follow up and interpersonal relationship skills including negotiating and relationship management with ability to drive achievement of objectives.

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families. The base pay range for this position is $126,000 to $178,000(highly experienced). The pay for the successful candidate will depend on various factors (e.g., geographic location, qualifications, education, prior experience).   Applications will be accepted while this position is posted on our Careers website.    

Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

COVID Vaccination Requirement

Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.