Experienced Customer Service Associate – Temporary – arenaflex Store
At arenaflex, we are dedicated to delivering an exceptional customer experience that sets us apart from the rest. As a Customer Service Associate, you will play a vital role in ensuring that our customers receive the highest level of service, support, and satisfaction. If you are passionate about delivering outstanding customer experiences and have a knack for building strong relationships, we want to hear from you!
About arenaflex
arenaflex is a leading retail organization that is committed to making a positive impact in the lives of our customers and employees. We believe in creating a culture of inclusivity, respect, and empowerment, where our team members feel valued, supported, and inspired to grow. With a strong focus on innovation, customer satisfaction, and employee development, we are constantly striving to improve and exceed expectations.
Key Responsibilities
As a Customer Service Associate at arenaflex, you will be responsible for:
- Registering sales on assigned cash register and providing customers with courteous, fair, friendly, and efficient checkout service
- Engaging customers and patients by greeting them and offering assistance with products and services
- Resolving customer issues and answering questions to ensure a positive customer experience
- Modeling and sharing customer service best practices with all team members to deliver a distinctive and delightful customer experience
- Recommending items for sale to customers and recommending trade-up and/or companion items
- Registering customer purchases on assigned cash register, collecting cash and distributing change as requested; processing voids, returns, rain checks, refunds, and exchanges as needed
- Keeping counters and shelves clean and well merchandised, taking inventory, and maintaining records
- Checking in and pricing merchandise as required or as directed by store manager or communicated by the shift leader
- Implementing Company asset protection procedures to identify and minimize profit loss
- Ensuring compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)
- Constructing and maintaining displays, including promotional, seasonal, super structures, and sale merchandise
- Assisting with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures
- Providing customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products
- Assisting with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance
- Complying with all company policies and procedures; maintaining respectful relationships with coworkers
Training & Personal Development
As a Customer Service Associate at arenaflex, you will have the opportunity to:
- Attend training and complete PPLs requested by Manager or assigned by corporate
- Develop your skills and knowledge in customer service, sales, and operations
- Grow and advance in your career with arenaflex
Basic Qualifications
To be considered for this role, you must:
- Be fluent in reading, writing, and speaking English (except in Puerto Rico)
- Be willing to work flexible schedule, including evenings and weekend hours
Preferred Qualifications
While not required, we prefer candidates with:
- Six months of experience in a retail environment
- Prior work experience with arenaflex
Equal Opportunity Employer
arenaflex is an equal opportunity employer, including disability/veterans. We are committed to creating a diverse and inclusive work environment that values and respects all employees.
Salary Range
The actual compensation that you will be offered will depend on a variety of factors, including geography, skills and abilities, education, experience, and other relevant factors. This role will remain open until filled.
Benefits
To review benefits, please click here [arenaflex benefits URL]. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser [arenaflex benefits URL]
How to Apply
If you are passionate about delivering outstanding customer experiences and have a knack for building strong relationships, we want to hear from you! Apply now to join our team at arenaflex. Apply to this job Apply for this job