Complex Liability Claims Specialist (Virtual, IL, US)

Zurich is currently looking for an experienced claims adjuster to join our Complex Liability Claims team.

If you are ready for a career move, consider working for a company with a global footprint that offers an excellent work/life balance, terrific benefits including an incentive plan, 401K match and a second 401K company contribution, flexible work options, summer hours and a great culture.  

This position is a fully remote position that can be filled anywhere in the U.S.. It requires management of complex commercial primary high exposure auto and general liability claims and litigation involving bodily injury, property damage, personal injury and advertising injury. The Claims Specialist is responsible for proactively managing claims and litigation effectively in accordance with our Best Practices while delivering outstanding customer service. The position requires regular communication with customers, brokers, our Business Units and senior Claims management.  

The ideal candidate will have experience managing and resolving high severity injury claims and litigation in multiple jurisdictions, proven skills in time management and caseload management, and must be able to document claim files by accurately capturing and updating claims data/information in compliance with best practices.

Basic Qualifications:

• Bachelor’s Degree and 6 or more years of experience in the Claims and/ or Litigation Management area. OR
• Juris Doctor and 2 or more years of experience in the Claims and/ or Litigation Management area. OR
• Zurich Certified Insurance Apprentice, including an Associate Degree with 6 or more years of experience in the Claims and/ or Litigation Management area. OR
• Completion of Zurich Claims Training Program and 5 or more years of experience in the Claims and/ or Litigation Management area. OR
• High School Diploma Equivalent and 8 or more years of experience in the Claims and/ or Litigation Management area. AND
• Must obtain and maintain required adjuster license(s)
• Microsoft Office experience
• Knowledge of insurance regulations, markets and products

Preferred Qualifications:

• JD, SCLA, AIC or CPCU
• Experience working in a collaborative team environment and across work groups
• Excellent verbal and written communication skills
• Expertise resolving severe bodily injury and property damage claims and litigation in multiple jurisdictions
• Strong skills in coverage, claim evaluation and negotiation
• Proven organization and time management skills
• Ability to work independently

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $75,800.00 - $130,000.00, with short-term incentive bonus eligibility set at 15%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Illinois Virtual Office, AM - Remote Work (US) Remote Working: Yes Schedule: Full Time Employment Sponsorship Offered: No    Linkedin Recruiter Tag: #LI-JM1 #LI-ASSOCIATE #LI-REMOTE