Back to Jobs

Field Service Technician

Remote, USA Full-time Posted 2026-06-16

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected, consumer-centric world. Join us inconnecting people to commerce in this vital, rewardingrole.

Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Responsibilities

  • Gains familiarity with Field Service Technician practices and procedures.
  • With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures.
  • Performs hardware repairs on a component level.
  • Cleans and adjusts mechanical components.
  • Configures and installs applicable software.
  • Preventive Maintenance: Performs routine checks according to documented procedures.
  • Refills consumables as directed.
  • IMAC/R: Installs, moves, adds, changes and removes hardware and software products.
  • Customer Training: Instructs and trains customers on usage and operation of installed hardware and software.
  • Participates in regular hardware and software trainings (on the job, classroom and web based).
  • Participates in the implementation of measures to achieve agreed KPIs.
  • Assists with special projects as assigned.

    Qualifications

    Required Qualifications

    • Education or equivalent work experience required.
    • Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services.
    • Good written and verbal communication skills.
    • Driver's license and driving record that satisfies DN's fleet requirements.

    The annual base salary range for this position is 48,000 to 50,000.

    Actual compensation will depend on factors such as qualifications, skills, competencies, geographic location, and relevant experience. Certain roles may include additional components beyond base salary, such as incentive opportunities or other forms of variable compensation. Details of any such components will be discussed during the interview process and will be governed by the applicable plan documents.

    #LI-JS3

    Company

    Why should you join Diebold Nixdorf?

    Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

    –Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

    To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes

    We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations

    Apply To This Job
  • Similar Jobs

    Field Service Technician

    Remote, USA Full-time

    Técnico Eletrônico - São Paulo

    Remote, USA Full-time

    Advanced Illness Nurse Navigator (Full Time)

    Remote, USA Full-time

    Associate, Payroll Client Services - Sat- Wed - AMER

    Remote, USA Full-time

    Associate, Payroll Client Services - Sat- Wed - AMER

    Remote, USA Full-time

    Senior Backend Engineer (Elixir)

    Remote, USA Full-time

    Senior Backend Engineer (Elixir)

    Remote, USA Full-time

    Director of Enterprise AI Transformation

    Remote, USA Full-time

    Project Manager - Quality

    Remote, USA Full-time

    Customer Service Call Center Representative

    Remote, USA Full-time

    Experienced Part-Time Ramp Agent – Southwest Airlines Virtual Remote Job Opportunity, $26/Hour

    Remote, USA Full-time

    SCHOOL CLIENT MANAGER

    Remote, USA Full-time

    Enterprise Sales Solution Consultant - Channel (Consultant V) DURATIONAL ROLE-PROJECTED END DATE 12/31/2028

    Remote, USA Full-time

    CVS Data Entry Health Remote Jobs – 22$/H Entry Level/No Experience

    Remote, USA Full-time

    Subrogation Senior Trial Attorney, $10k Sign-on Bonus (Remote - California)

    Remote, USA Full-time

    Registered Nurse M/S Pre and Post Op Surgical Unit

    Remote, USA Full-time

    Electrical Engineer I

    Remote, USA Full-time

    Experienced Tier 1 Customer Support Agent – Remote Part-Time Contractor Opportunity at arenaflex

    Remote, USA Full-time

    Internal & Executive Communications Manager

    Remote, USA Full-time

    Experienced Full Stack Customer Service Representative – Verizon Account Management

    Remote, USA Full-time