Experienced Co-Op, Airport Customer Service and Cargo Project Management (Summer 2026)

At arenaflex, we're passionate about delivering exceptional customer experiences and shaping the travel journey for millions of passengers worldwide. As part of our Customer Experience business unit, the Airport Customer Service (ACS) and Cargo (CGO) teams play a vital role in ensuring a seamless and efficient airport experience. We're seeking highly motivated undergraduate students to join our Co-Op Program, where you'll gain hands-on experience in airport operations, project management, and process improvement.

Overview

As a Co-Op, you'll collaborate with a team of airport operations professionals to drive innovation and excellence in our airport operations. You'll have the opportunity to work on high-impact projects, develop your skills in project management, and contribute to the success of arenaflex's global operations. Our Co-Op Program is a three-semester alternating program, where you'll rotate through different teams and gain a comprehensive understanding of our business.

Key Responsibilities

As a Co-Op, you will collaborate with a team of airport operations professionals to:

• Analyze and measure operational performance to identify trends and improvement opportunities.
• Apply project management principles to support and lead initiatives.
• Work cross-functionally with stakeholders across business units in a professional, fast-paced environment.
• Provide process engineering and internal consulting services to enhance operational efficiency.
• Participate in data collection and analysis for projects impacting multiple departments.
• Identify and implement process improvements to boost productivity and customer satisfaction.
• Recommend innovative solutions to enhance the customer experience and evaluate the impact of proposed changes.

Program Structure

This is a three-semester alternating Co-Op program. Students must complete all rotations before graduation:

• Summer 2026
• Spring 2027
• Fall 2027

Note: Students must not take academic classes during Co-Op semesters. Please confirm with your university and academic advisor that this schedule aligns with your curriculum.

What You Need to Succeed

To be considered for this role, you must:

• Currently be pursuing a Bachelor's degree in Industrial Engineering, Business Administration, Analytics, Statistics, Economics, Aviation Management, or a related field.
• Be enrolled in a 4-year degree program and available for three alternating semesters.
• Possess strong communication skills and the ability to present professionally to all levels of leadership.
• Demonstrate teamwork and commitment to continuous improvement.
• Be proficient in Microsoft Office Suite, especially Excel and PowerPoint.
• Have experience with data analytics tools such as SQL, SAS, Tableau, or Power BI.
• Show eagerness to learn and adapt to new challenges.
• Commit to diversity, safety, and security in the workplace.

What Will Give You a Competitive Edge

While the following qualifications are not required, they will give you a competitive edge:

• Ability to interpret and synthesize large datasets to support decision-making.
• Comfortable working both independently and in team settings.
• Demonstrated leadership through student or community organizations.
• Skilled in developing clear, concise presentations to communicate findings and recommendations.
• Interest in learning leadership techniques, problem-solving, and conflict resolution strategies.
• Passion for the aviation industry and a strong interest in arenaflex.

Why Join arenaflex's Co-Op Program?

This program offers a unique opportunity to gain real-world experience, develop professional skills, and contribute to impactful projects in a global airline environment. While participation does not guarantee full-time employment, it provides a strong foundation for future career opportunities.

Work Environment and Company Culture

At arenaflex, we're committed to creating a work environment that's inclusive, diverse, and supportive. Our teams are passionate about delivering exceptional customer experiences, and we're always looking for talented individuals who share our values. As a Co-Op, you'll have the opportunity to work with a talented team of professionals who are dedicated to excellence.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including a stipend for Co-Op participants. You'll also have access to a range of benefits, including health insurance, retirement plans, and paid time off.

Career Growth Opportunities and Learning Benefits

As a Co-Op, you'll have the opportunity to develop your skills and knowledge in a variety of areas, including project management, data analysis, and process improvement. You'll also have access to a range of training and development programs, including leadership development, technical skills training, and career coaching.

Conclusion

If you're a motivated and talented undergraduate student looking for a challenging and rewarding Co-Op experience, we encourage you to apply to arenaflex's Co-Op Program. As a Co-Op, you'll have the opportunity to gain real-world experience, develop your skills and knowledge, and contribute to the success of a global airline environment. Apply now to join our team and start your career with arenaflex! Apply to this job Apply for this job