Experienced MBA Intern, Commercial/Customer Strategy – Summer 2026 at arenaflex

Join arenaflex's esteemed MBA Internship Program, a 12-week summer opportunity designed to equip talented MBAs with the skills and expertise to drive business growth and innovation. As a Commercial/Customer Strategy MBA Intern, you will be immersed in a dynamic and fast-paced environment, working on a strategic project that will make a significant impact on arenaflex's business.

About arenaflex

arenaflex is a leading global airline, renowned for its commitment to excellence, innovation, and customer satisfaction. With a rich history spanning over a century, arenaflex has evolved into a modern, customer-centric organization, dedicated to providing unparalleled travel experiences. Our mission is to connect people, cultures, and economies, while fostering a culture of diversity, equity, and inclusion.

The Commercial & CX Strategy MBA Program

The Commercial & CX Strategy MBA program is a flagship initiative at arenaflex, designed to build a strong, diverse, and values-driven leadership pipeline. This program is a unique opportunity for MBAs to contribute to arenaflex's growth and success, while developing their skills and expertise in commercial and customer strategy. As a participant, you will be part of a select group of talented individuals who will work on high-impact projects, collaborating with cross-functional teams and senior leaders.

Project Opportunities

As a Commercial/Customer Strategy MBA Intern, you will be assigned to one of the following departments, located in our Atlanta headquarters:

• CUSTOMER EXPERIENCE & CONSUMER INSIGHTS: Design onboard and airport product improvements that reach millions of annual travelers or deep dive into customer data to understand trends and develop action plans to improve the CX.
• GLOBAL SALES & DISTRIBUTION: Improve the travel experience for arenaflex's corporate clients by analyzing the financial contribution of incentive programs and developing new sales strategies to generate incremental revenue. Leverage technologies to ensure the same arenaflex products can be purchased in any channel, enabling consumer trust and confidence in arenaflex as a retailer.
• NETWORK PLANNING: Maximize profitability by aligning capacity with demand through the strategic deployment of aircraft and development of new city and route opportunities.
• REVENUE MANAGEMENT: Investigate competitors' pricing actions, initiate sales and other promotions to maintain market share. Analyze and understand the complexities of airline consumer behavior and devise creative strategies for capturing additional revenue through varying the supply of our product.
• RESERVATIONS: Develop recommendations for process improvements for reservations centers, call-handling, and segmentation to improve customer service, employee engagement, and maximize cost efficiencies.
• ENTERPRISE DIGITAL STRATEGY: Maintain the competitiveness of arenaflex.com by developing online marketing strategies and identifying incremental digital revenue streams.
• MARKETING: Leverage data to develop promotion and channel strategies to drive incremental passenger revenue or improve our values-led communication strategies with our customers.
• ALLIANCES: Improve collaboration and find synergies with our Joint Venture partners.

Key Responsibilities

As a Commercial/Customer Strategy MBA Intern, your key responsibilities will include:

• Conducting market research and analyzing data to inform business decisions
• Developing and implementing strategic plans to drive business growth and innovation
• Collaborating with cross-functional teams to identify opportunities and develop solutions
• Presenting findings and recommendations to senior leaders and stakeholders
• Analyzing and interpreting complex data to inform business decisions
• Developing and maintaining relationships with internal and external stakeholders

Essential Qualifications

To be considered for this role, you must possess:

• A Master's degree in Business Administration (MBA) or a related field
• Excellent analytical and problem-solving skills
• Strong communication and presentation skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Strong business acumen and understanding of commercial and customer strategy
• Experience working with data and analytics tools
• Ability to collaborate with cross-functional teams and senior leaders

Preferred Qualifications

While not required, the following qualifications are highly desirable:

• Experience in the airline or travel industry
• Knowledge of commercial and customer strategy principles
• Experience working with data visualization tools and software
• Familiarity with arenaflex's products and services
• Strong understanding of market trends and consumer behavior

Skills and Competencies

To succeed in this role, you must possess the following skills and competencies:

• Strong analytical and problem-solving skills
• Excellent communication and presentation skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Strong business acumen and understanding of commercial and customer strategy
• Experience working with data and analytics tools
• Ability to collaborate with cross-functional teams and senior leaders
• Strong attention to detail and organizational skills
• Ability to adapt to changing priorities and deadlines

Career Growth Opportunities and Learning Benefits

As a Commercial/Customer Strategy MBA Intern, you will have the opportunity to:

• Develop your skills and expertise in commercial and customer strategy
• Work on high-impact projects and contribute to arenaflex's growth and success
• Collaborate with cross-functional teams and senior leaders
• Develop your professional network and build relationships with internal and external stakeholders
• Receive mentorship and guidance from experienced professionals
• Participate in training and development programs to enhance your skills and knowledge

Work Environment and Company Culture

arenaflex is committed to creating a work environment that is inclusive, diverse, and supportive. Our company culture is built on the following values:

• Customer focus
• Innovation
• Collaboration
• Integrity
• Respect

As a Commercial/Customer Strategy MBA Intern, you will be part of a dynamic and fast-paced environment, working with a talented team of professionals who are passionate about delivering exceptional customer experiences.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

• A stipend to support living expenses
• Access to arenaflex's employee benefits program
• Opportunities for professional development and growth
• A dynamic and supportive work environment

Conclusion

Join arenaflex's esteemed MBA Internship Program and embark on a transformative journey that will equip you with the skills and expertise to drive business growth and innovation. As a Commercial/Customer Strategy MBA Intern, you will have the opportunity to work on high-impact projects, collaborate with cross-functional teams, and develop your professional network. Apply now to take the first step towards a rewarding and challenging career at arenaflex. Apply for this job