Customer Service Advisor- WFH
Customer Service Advisor – HOME WORKING
Must live in Newcastle
Overview
Role Profile:
Hourly Rate: £12.21ph - Paid Weekly
Hours: Full Time, Monday - Friday; must be fully flexible between 8am-6pm
Paid Training: Full time training 9am - 5pm
Note: This role involves taking inbound Customer Service calls; no Sales.
Role Description
We are looking for confident, energetic individuals for a Customer Service role in the Newcastle area. As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience. Our client is looking for a confident communicator. This is an amazing opportunity with possibilities of progression and growth.
Responsibilities
- Build rapport with customers in a consultative manner
- Listen to the customers needs to ensure a positive and unique solution to their queries
- Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
- Ensure all administration is completed accurately
Qualifications
- Customer Service Experience is required for this position
If you are interested, please apply now!
or email your CV to [email protected]
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