Accounts Receivable & Collections Analyst - Philippines

While we don't have an immediate opening for this position, we are always looking for exceptional talent to join our network. By applying, you are expressing interest in future opportunities. If your profile aligns with our needs as they evolve, our recruiting team will reach out to discuss potential next steps. The Accounts Receivable & Collections Analyst at Growrk Remote will support the AR & Collections Specialist in executing customer-facing financial operations. This includes preparing invoices, recording payments, assisting with collections follow-ups, and maintaining accurate financial data across systems.

This role is designed for candidates early in their finance careers who want to develop strong foundations in accounts receivable and customer financial operations. The Junior Associate will gain hands-on experience with financial platforms such as Stripe and QuickBooks, while learning best practices in collections, credit tracking, and customer communication.

Responsibilities

Accounts Receivable Support

• Prepare and send invoices through Stripe and QuickBooks.

• Accurately record and reconcile customer payments.

• Maintain up-to-date records of invoices, credits, and payments in spreadsheets and the Growrk platform.

Collections Assistance

• Review aging reports and flag overdue accounts to the Specialist.

• Send initial reminders for overdue payments using pre-approved templates.

• Escalate unresolved or sensitive cases to the Specialist.

Customer Communication

• Respond to routine inquiries about payments, invoices, and credits.

• Collaborate with CSMs to provide accurate information to customers.

• Document recurring questions and help build FAQ templates for efficiency.

Reporting & Documentation

• Prepare weekly summaries of invoice status and collections progress.

• Support reconciliation tasks for month-end close.

• Keep AR and collections processes documented and updated.

Process & Automation Support

• Identify repetitive manual tasks and suggest improvements.

• Test new workflows or automation features developed by the Specialist and Enablement team.

• Contribute feedback to improve efficiency and accuracy.

• Identify repetitive manual tasks in invoicing, payment reconciliation, and collections follow-ups.

• Support the Specialist and Enablement team in testing and rolling out automation tools (e.g., recurring invoicing, payment reminders, credit reconciliation).

• Provide feedback on process bottlenecks and propose simple improvements to enhance accuracy and speed.

• Document updated workflows and SOPs to ensure consistency and scalability.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or equivalent work experience.

• 2–4 years of experience in finance, accounts receivable, billing, or related roles.

• Proficiency in Excel/Google Sheets.

• Strong working knowledge of QuickBooks and Stripe (ability to prepare invoices, apply payments, reconcile accounts).

• Strong organizational and numerical accuracy skills.

• Professional written and verbal communication skills in English (B2+/C1 level).

• Reliable, proactive, and eager to learn.

Preferred Time Zone & Location

• Central Standard Time (GMT-6)

• Location: Philippines

What do we offer?

• A 100% work-from-home position with a company that values and fosters personal and professional growth

• Monthly payment in USD

• 20 days of PTO and local holidays

• Company Equipment

• Fixed Budget for expenses (healthcare, personal care or learning)