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Regional Director of Business Operations

Remote, USA Full-time Posted 2026-06-17

The selected candidate will oversee the accounts receivable, accounts payable and financial reporting functions of communities throughout MorningStar. Additional responsibilities include monitoring to ensure all community level deliverable deadlines are met, assisting when needed with the and accounts receivable / resident billing.

The person will fill in for the business operations side of the business office for vacancies or transitions.  

Tasks will include leadership and oversight of all business operations functions of the Business Office, to include: 

  • Coordinate and facilitate training as required for processes and procedures
  • BOM recurrent training, on-boarding with regard to the business office functions
  • Serve as a backup for the BOM to cover vacancies, vacations, sick leave or any other type of leave
  • Accounts Receivable aging reviews and assisting with billing and collections when necessary
  • Follow-up on level of care discrepancies utilizing the Recommendation vs. Actual report
  • Perform quarterly resident administrative file and personnel file audits at communities on a rotating basis

Job Qualifications

  • High school diploma, Bachelor’s degree preferred
  • Minimum 5 years of experience in a similar role with strong accounting and business expertise, including payroll, garnishments, and account reconciliation.
  • Prior management and training experience a plus. Must be willing to travel to multiple states and locations through the MorningStar portfolio and able to stay for extended periods of time to support an open Business Office Manager position. Proficiencies in Yardi, ADP and On-Shift
  • Job Knowledge: typing and telephone skills, use of calculators, computers, copy machines, familiarity with chart of accounts, basic bookkeeping skills, payroll skills, tax reports, financial reports, government agencies that relate to finances (Department of Labor and IRS), and W-2, W-4, W-9 and 1099 forms
  • Professional Memberships: preferred and encouraged to participate in outside community civic organizations and associations
  • Other: work well with people including staff, residents and families, meet deadline, organize and prioritize the work load. Must be able to create and support positive work environment. Exhibit compassion for seniors and the ability to communicate and conduct oneself in a thoughtful and professional manner

Expected range of pay for this position is dependent upon experience and expected to be $87,000 - $93,000

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