Experienced Customer Service and Sales Representative – Remote USA Opportunity with arenaflex

At arenaflex, we're passionate about creating exceptional customer experiences that leave a lasting impression. As a Customer Service and Sales Representative working remotely, you'll be a vital part of our team, connecting with customers, and helping them find the right solutions to meet their needs. But that's not all – you'll also have the opportunity to grow your career and become a Remote Licensed Healthcare Insurance Agent, all while being supported by our award-winning company culture and employment experience.

About arenaflex

arenaflex is a global leader in customer experience and technology, helping iconic and hypergrowth brands deliver exceptional customer experiences. With a rich history dating back to 1982, we've built a reputation for combining humanity and technology to create engaging, pleased, and profitable customer experiences. Our team is passionate about making customers happy, and we're committed to building a diverse and inclusive workforce that reflects the communities we serve.

What You'll Be Doing

As a Customer Service and Sales Representative, you'll be the face of arenaflex, helping customers navigate their coverages and selecting the right products and services to meet their personal needs. You'll be responsible for:

• Assisting individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs
• Providing full lifecycle customer service and sales, where you could accept inbound or might be calling out to provide follow-up
• Responding to customer inquiries with compassion and active listening, and selecting the best solution in an efficient manner
• Identifying additional needs customers may have and helping them to upgrade products or services

What You Bring to the Role

To succeed in this role, you'll need:

• Aptitude, self-discipline, and tenacity to learn about what it takes to become a licensed insurance associate, including passing the state licensing exam
• High-speed internet (greater than 15 mbps)
• Minimum six (6) months sales experience
• Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
• Strong customer service orientation
• High school diploma or equivalent
• Computer experience

What You Can Expect

As a valued member of our team, you can expect:

• Supportive career and professional development
• An inclusive culture and community-minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• FREE licensing course (and you'll be paid for your time to boot)
• All state licensing exam fees covered by arenaflex and yearly renewal of license provided by arenaflex as your employer
• A base wage of $16/hour while studying for your state exam. Once you are licensed, you will receive an increase to your base pay and be eligible for performance-based bonuses
• A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
• Visit [www.hellottecbenefits.com](http://www.hellottecbenefits.com) for more information

A Bit More About Your Role

We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. Our arenaflex community is here for you as one dynamic, global family.

You'll Report to Team Lead

You'll contribute to the success of the customer experience and the overall success of the team.

Equal Opportunity Employer

arenaflex is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. arenaflex embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

* Employee discount

• Paid training
• Tuition reimbursement
• Work from home

Work Location: Remote

Ready for an Easy Start?

This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now! Apply To This Job Apply for this job