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BHI Support Specialist

Remote, USA Full-time Posted 2026-06-22

POSITION DESCRIPTION

MTC Care is the nation’s leading telemedicine provider of behavioral health care to skilled nursing, assisted living and independent living facilities seeks, an experienced full time BHI Support Specialist. This position is responsible for assisting the ancillary program manager in Behavioral Health Integration (BHI) related tasks.

ESSENTIAL FUNCTIONS

  • Assist clinicians with gathering medical information for patients in-between visits utilizing different electronic health record systems.
  • Report any medical concerns monthly for patients such as falls, medication, behavioral concerns and recent hospitalizations.
  • Completion of BHI as assigned and as needed to ensure all interventions are completed each month approximately 20 patients per day.
  • Report any issues directly to the ancillary program manager and/or Chief Informatics/Compliance Officer when applicable.
  • Aid with additional employee trainings as necessary/provide support to newer employees that may need additional assistance via “shadowing.”

KNOWLEDGE, SKILLS AND ABILITIES

  • High level of organizational skills and proven follow up ability
  • Thorough understanding of healthcare technologies including but, not limited to: using Electronic Health Record Systems, Microsoft Outlook, Microsoft Excel and internet/cloud based applications
  • Must be able to communicate with facility staff, colleagues and subordinates effectively and professionally.

EDUCATION, LICENSING, EXPERIENCE

  • High level of organizational skills with exceptional attention to detail
  • High school diploma or equivalent

This job description is not all inclusive and there may be other tasks and responsibilities that you will perform as required.

A Benefits Package that Make a Difference

- Choice of health insurance Plans

- Dental

- Vision

- Generous PTO

- 8 Paid Holidays

- Ancillary Insurance Coverage (Accidental, Hospital Indemnity, and Critical Illness)

- Free Life Insurance with Buy Up Options

- 401K with company match

- Pet Insurance

About Us

MTC Care is the industry leader in providing exceptional behavioral health services to patients residing in skilled nursing and assisted living communities. Our commitment to delivering top-notch behavioral health services reflects a deep understanding of the challenges faced by aging residents. Our clinical team includes trained psychiatry and psychology providers with a focus on tailored interventions to ensure quality of life for patients, a supportive environment that promotes mental well-being, interdisciplinary collaboration, and compliance with regulatory organizations.

MTC Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. We are committed to fostering an inclusive and diverse workplace.

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