Client Solutions Advisor
CCC Intelligent Solutions is a leading cloud platform for the insurance economy, and they are seeking a motivated Client Solutions Advisor to drive customer success and product adoption. The role involves engaging with clients, providing training, identifying new opportunities, and collaborating with sales teams to maximize value in the territory.
Responsibilities
- Proactive client engagement: Provide regular onsite and remote support to assigned body shops and dealers
- Training and onboarding: Deliver product education and drive adoption of new tools and updates
- Territory growth: Identify new opportunities and support add-on product sales to boost revenue
- Field expertise: Guide customers through best practices for using CCC’s electronic parts procurement solution
- Data driven coaching: Use performance reporting to support customer success stories and improvements
- Collaboration: Work cross functionally with sales and implementation teams to maximize value in your territory
Skills
- College Degree Preferred
- 1 – 2 years in a repair facility, dealership or similar environment (collision estimating experience is a major plus)
- Previous experience in territory management and B2B account management preferred
- Strong presentation, problem-solving, and communication skills
- Comfort with technology, MS Office, and CRM tools
- Willingness to travel extensively (50 – 75% overnight)
Benefits
- 401K Match
- Paid time off
- Annual Incentive Plan Performance Bonus
- Comprehensive health insurance
- Adoption Assistance
- Tuition Reimbursement
- Wellness Programs
- Stock Purchase Plan options
- Employee Resource Groups
Company Overview