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Experienced Full Stack Senior Manager, Customer and Performance Data Solutions – Data-Driven Decision Making

Remote, USA Full-time Posted 2026-06-17

At arenaflex, we're on a mission to revolutionize the way we approach data management and analytics. As a Senior Manager of Customer & Performance Data Solutions, you'll play a pivotal role in shaping our Marketing Intelligence team's strategy and driving business growth through data-driven insights.

About arenaflex

arenaflex is a leading innovator in the industry, dedicated to harnessing the power of data to fuel our Marketing capabilities. Our Marketing Intelligence team is at the forefront of this effort, leveraging cutting-edge technologies and methodologies to provide actionable insights that inform our business decisions. As a key member of this team, you'll have the opportunity to work with a talented group of professionals who share your passion for data and innovation.

Key Responsibilities

As a Senior Manager of Customer & Performance Data Solutions, you'll be responsible for leading a dedicated team of data engineers and QA specialists in the seamless collection and integration of marketing data. Your key responsibilities will include:

  • Leadership & Management: Lead and mentor a team of data engineers and QA specialists, overseeing the day-to-day operations of the data solutions team to ensure alignment with organizational goals and objectives.
  • Data Strategy & Planning: Develop and implement strategies for data ingestion, enhancement, and utilization, collaborating with stakeholders to identify data needs and prioritize projects.
  • Data Management: Ensure seamless data collection and harmonization tailored for performance reporting, overseeing the development and maintenance of data acquisition pipelines, ETL processes, and data storage solutions.
  • Project Execution: Manage and execute projects related to data solutions requests, collaborating with internal and external teams to assess and scope data needs to meet business needs.
  • Innovation & Improvement: Explore and implement new data analytics solutions and platforms to support data democratization across the department, building data products for marketing-specific use-cases and business needs.

Benefits and Perks

At arenaflex, we're committed to providing a comprehensive benefits package that supports your physical, emotional, and financial well-being. Our benefits include:

  • Competitive Salary: A salary that reflects your experience and expertise.
  • 401(k) Matching: A generous company match to help you save for your future.
  • Vacation Time: Up to 2 weeks of vacation time to recharge and relax.
  • Paid Holidays: 10 paid holidays per year to celebrate with your loved ones.
  • Comprehensive Health Benefits: Medical, dental, vision, short/long-term disability, and life insurance benefits to protect you and your family.
  • Family Care Assistance: Support for fertility, surrogacy, adoption, lactation, and other family care needs.
  • Holistic Wellbeing Programs: Access to employee assistance programs, financial coaching, and mental health resources.
  • Domestic and International Flight Privileges: Space-available flights for you and your eligible family members.
  • Career Development Programs: Opportunities to achieve your long-term career goals.
  • Business Resource Groups: Connections with colleagues who share your interests and passions.
  • Recognition Rewards: Awards and recognition for your contributions and achievements.
  • Deltaperks: Access to over 500 discounts, specialty savings, and voluntary benefits.

What You Need to Succeed

To be successful in this role, you'll need:

3+ years of experience

in managing technical teams and projects.

4+ years of experience

leading an Engineering team familiar with large cloud environments, Big Data technologies.

10+ years of development experience

in Teradata, SAS, SQL, Python.

Demonstrated ability

to work in a fast-paced, dynamic environment.

Proven experience

in leading and managing data engineering teams.

Verified track record

of designing and implementing data platform migrations.

Ability to manage multiple parallel projects

while delivering quality releases on schedule.

Deep knowledge

of traditional data warehousing (models, practices, and processes), cloud-based data warehouses, data lakes, and data streaming.

Exceptional system design abilities

, including high-scale ETL/ELT pipelines.

Proficiency in SQL, SAS, Teradata, Python, AWS S3, and Redshift

or other data manipulation languages.

Ability to communicate complex data concepts

to non-technical stakeholders.

Strong analytical and problem-solving abilities

.

Excellent leadership, team management, and interpersonal skills

.

Consistently prioritizes safety and security

of self, others, and personal data.

Embraces diverse people, thinking, and styles

.

Possesses a high school diploma, GED, or high school equivalency

.

Is at least 18 years of age and has authorization to work in the United States

.

What Will Give You a Competitive Edge

To stand out in this role, you'll need:

Bachelor of Master of Computer Science, Engineering, or related discipline

or equivalent experience.

Experience working with large and highly complex data sets

.

Experience working in marketing operations and the airline industry

.

Familiarity working with Delta's internal data ecosystem

(ex: RPAD).

Adobe Analytics and Salesforce Marketing Cloud product experience

.

Ready for an Easy Start?

This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now and take the first step towards a fulfilling career at arenaflex. Apply To This Job Apply for this job

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