Experienced Customer Service Representative – Rehab Services – arenaflex

Join arenaflex's dynamic team as a Customer Service Representative in our Rehab Services department, where you'll have the opportunity to make a meaningful impact on patient care and business operations.

About arenaflex

arenaflex is a leading healthcare organization dedicated to providing exceptional patient care and innovative solutions in the medical field. Our team of dedicated professionals is committed to delivering high-quality services that meet the evolving needs of our patients, families, and communities. With a strong focus on teamwork, compassion, and excellence, we strive to create a positive and supportive work environment that fosters growth, learning, and well-being.

Job Highlights

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Location:

Babcock Ranch, FL (remote work options available)

Start Date:

Immediate openings available

Position:

Customer Service Representative – Rehab Services

Compensation:

Competitive salary and benefits package, including up to 5% retirement match and college tuition reimbursement after a year with arenaflex

Schedule:

Monday to Friday, 5-8 hour shifts, with flexible scheduling to accommodate patient needs

Job Summary

As a Customer Service Representative in our Rehab Services department, you will play a vital role in providing exceptional patient care and business operations support. Your primary responsibilities will include:

• Handling telephones and responding to patient inquiries in a timely and professional manner
• Scheduling patient appointments and managing patient check-in processes
• Verifying insurance coverage, obtaining authorizations, and pre-certifications for patient services
• Managing referrals, posting charges, and initial collections for patient accounts
• Maintaining accurate and well-coded medical records
• Providing support for workers' compensation, commercial carriers, employee health, and corporate accounts (as needed)

Requirements

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Educational Requirements:

+ High School Diploma or Equivalent (Required)

Experience Requirements:

+ Less than 1 year of experience in a clerical/administrative role (Required) + Prior experience in insurance or customer service (Preferred)

Additional Requirements:

+ 1-2 years of prior experience required for Lee Health Solutions + Basic Life Support (BLS) certification may be required at some locations within 90 days of hire

Why Join arenaflex?

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Career Growth Opportunities:

arenaflex offers a range of career development opportunities, including training programs, mentorship, and professional certifications.

Work-Life Balance:

Our flexible scheduling options and comprehensive benefits package ensure that you have the time and resources to prioritize your well-being and personal life.

Exceptional Benefits:

arenaflex offers a competitive salary, up to 5% retirement match, and college tuition reimbursement after a year of service.

Collaborative Work Environment:

Our team is dedicated to creating a positive and supportive work environment that fosters growth, learning, and well-being.

How to Apply

If you are a motivated and compassionate individual with a passion for delivering exceptional patient care and business operations support, we encourage you to apply for this exciting opportunity. Please submit your application through our website or by contacting our HR department directly.

Apply Now

Don't miss out on this exciting role. We are looking forward to hearing from you. Apply now and take the first step towards a rewarding career with arenaflex. Apply To This Job Apply for this job