Experienced HR Shared Services Representative – Remote Work Opportunity at arenaflex

About arenaflex

arenaflex is a leading global entertainment company that has revolutionized the way people consume media. With over 236 million paid memberships in over 234 countries, arenaflex offers a vast library of TV series, documentaries, feature films, and mobile games across various genres and languages. Our mission is to provide our members with the freedom to watch as much as they want, anytime, anywhere, on any Internet-connected screen, without advertisements or commitments.

About the Role

We are seeking an experienced HR Shared Services Representative to join our team at arenaflex. This is a remote work opportunity that requires a strong and diverse skillset in relevant areas to drive success. As an HR Shared Services Representative, you will be the primary point of contact for all HR inquiries, working closely with our local and global teams to resolve issues in a timely fashion. You will be expected to be impartial and proactive, with a customer support mindset and top-notch stakeholder management skills.

Key Responsibilities

• Ensure the accuracy of employee data through the control of employee structures and processes
• Assist with applications that impact all personnel, ensuring they run smoothly, so employees can focus on doing their best work
• Have the opportunity to research new tools and strategies that can be implemented to simplify, optimize, and automate work across our Talent organization
• Help create, write, and maintain our HR knowledge base for employees
• Assist with analyzing, implementing, and operationalizing new employee services (from pre-employment to offboarding)
• Perform system and testing audits as required to ensure data accuracy, integrity, and functionality; analyze and record results and discrepancies

Required Qualifications

• Demonstrated experience with the Workday HCM tool
• Demonstrated experience in Mass Uploads (EIB)
• Demonstrated project management, communication, and customer support skills
• Strong analytical skills, such as intermediate to advanced skills in Excel
• Strong interest in technology and the ability to provide results in a fast-paced, high-growth environment
• Ability to problem-solve using rigorous logic and strategies to resolve complex problems
• A degree in HR, Business, IT, or a related field is preferred but not required
• Experience in Workday Data Analyst, HR area, or as a HR Generalist (a plus!)
• Experience with Zendesk ticketing system (a plus!)

Preferred Qualifications

• Experience working in a remote or virtual environment
• Experience with HRIS systems and HR technology
• Experience with data analysis and reporting
• Experience with process improvement and automation

What We Offer

As an HR Shared Services Representative at arenaflex, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. You will also have access to our state-of-the-art technology and tools, as well as our commitment to diversity, equity, and inclusion.

Why Join arenaflex?

arenaflex is a company that values innovation, creativity, and collaboration. We are committed to making a positive impact on our members and the communities we serve. As an HR Shared Services Representative, you will have the opportunity to make a real difference in the lives of our employees and members. You will also have the chance to work with a talented team of professionals who are passionate about delivering exceptional customer service.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to our online application system. We look forward to hearing from you!