Looking for Student Services Coordinator in USA
Job title: Student Services Coordinator
Company: University of Kansas
Job description: Department
Applied English Center
Primary Campus
University of Kansas Lawrence Campus
Job Description
40% Programming, Media, and Outreach Coordinator
- Media and Outreach
- Administers all AEC social media accounts to ensure updated and consistent content.
- Designs and distributes high-quality text, image, and video content for social media, website, and print.
- Designs marketing/informative marketing materials for AEC courses and services.
- Develops and maintains day-to-day engagement strategies for AEC social media accounts.
- Assesses and reports on social media engagement and recommends changes in strategy.
- Coordinates and edits photography and videography for recruitment and outreach efforts.
- Assists with website updates and design.
- Programming
- Plans, coordinates, and conducts daily conversation groups and other cultural activities/events for AEC students.
- Accompanies AEC students on local and out-of-town cultural activities, driving KU 12-passenger van as needed.
- Attends and prepares for events representing the AEC and student services (tabling & recruiting).
- Attends planning meetings for KUIA/ISS events/activities.
- Collects and analyzes data about student services to drive necessary improvements/changes.
- Hires, schedules, supports, and provides on-going training of student assistants for Language & Culture Liaison (LCL) positions.
- Supervises LCLs in their roles as front desk staff, conversation group leaders, and computer lab support.
- Provides on-going training and evaluation.
- Provides backup coverage to front desk, conversation groups, and LEO Lab, as needed.
- Approves work time for student assistants.
- Enrollment Support
- Assists with entering pertinent enrollment information and allowances into Jayhawk GPS.
- Assists with enrolling students during regular enrollment and pre-enrollment; updates enrollments as needed.
- Assists with explaining the enrollment process to students.
- Other Administrative Duties
- Assists with special programs such as the TEFL Certification Program.
- Stocks and maintains printers.
- Manages inventory of cabinet keys and equipment.
- Assists with supply inventory.
- Represents the AEC on various university committees as needed.
- Provides general administrative support as needed.
- Provides backup for website (trained on CMS).
- Handles US and campus mail (outgoing & incoming).
- Provides information about AEC policies and procedures to students, staff, faculty, the University, and the general public.
- Maintains budget parameters with scheduling, activities, events, and supplies.
- Coordinates with AEC Assistant Director of Business Operations regarding hiring procedures, finances, and purchasing of materials/tickets.
- Reviews and proposes AEC activities to supervisor for budget approval.
- High school diploma/GED equivalency PLUS four (4) years of *office experience. Four (4) years of post-secondary education may be substituted for the office experience.
- Prior work experience with social media, as evidenced in application materials.
- One year of experience in a professional office setting.
- Excellent written communication skills, as evidenced by application materials.
- Experience working with diverse and/or international populations.
- Experience using Microsoft Office Suite.
- Valid U.S. Driver's License upon hire and throughout duration of employment.
- Bachelor's Degree.
- One (1) year of experience with enrollment procedures at an educational institution.
- Experience supervising students.
- At least one (1) year of experience working with confidential records and commensurate knowledge of rules, regulations, policies and procedures related to privacy (e.g. FERPA).
- Travel or residency outside the United States.
- Knowledge of a language other than English.
- Experience handling confidential information and/or records i.e. - FERPA.
- Resume/CV.
- Contact information for three professional references (including at least one previous or current supervisor).
- This position requires working on-site.
- Available to work occasional weekends and evenings.