Business Development Manager
Intelligentsia Coffee is a pioneer in the specialty coffee industry, focusing on direct trade relationships. The Business Development Manager will qualify and develop prospective wholesale customers while growing the designated territory, requiring strong sales experience and an understanding of the food and beverage industry.
Responsibilities
- Responsible for the overall growth and development of the assigned territory and accounts within the assigned territory
- Regularly conduct sales prospecting and lead management activities within assigned territory to identify and qualify new business opportunities across all wholesale channels
- Utilize Intelligentsia's sales process, sales methodology, and CRM tools to conduct daily business activities
- Provide consultation for new wholesale customers, including recommendations for appropriate coffee equipment and menu, with confidence and expertise
- Increase sales in existing business by presenting additional product lines and new opportunities for increased consumption
- Provide regular inputs for sales pipeline reports, sales forecasting, and work with management to execute sales strategy for the territory
- Effectively utilize the available team support across Finance, Marketing, Operations, Technical Service, and Training to service customers
- Manage the entire onboarding process of new wholesale customers and provide ongoing account support
- Coordinate sales and training information with team to ensure individual and regional growth
Skills
- 1-3+ years of B2B sales experience as an individual contributor
- Knowledge of the designated territory and business channels
- Familiar with sales prospecting methods and tools, including cold calling, presentations, drafting proposals, networking, etc
- Valid driver's license and clean driving record
- Strong negotiation skills
- Experience in the specialty coffee industry and/or food service or hospitality industry is highly preferred
- Coffee preparation/barista skills
- Familiarity with various commercial coffee equipment and a basic technical aptitude
- Experience recording customer and sales pipeline information into a CRM system. Knowledge of CRM as an individual contributor is preferred
Benefits
- Medical, dental and vision insurance
- Company-paid long & short-term disability and life insurance
- Paid vacation and sick time
- Monthly cell phone allowance
- 401(k) eligible after 90 days of employment and a company match after one year
- 8 Paid holidays per year
- Commuter benefits
- Free bag of coffee each week with a discount on other items
- Employee Assistance Program
- 401(k)
- 401(k) matching
- Cell phone reimbursement
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Company Overview