[Remote] Customer Service Representative, AZ (5/11 Start)

Note: The job is a remote job and is open to candidates in USA. Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. They are currently hiring Customer Service Representatives to help grow the company and ensure a positive customer experience through effective communication and problem-solving.

Responsibilities

• Responsible for in-bound and out-bound calls
• Provide top tier support and service to our customers

Skills

• Customer Service and prior collections experience with impeccable interpersonal skills
• Excellent verbal and written communication skills
• Computer and typing literacy/proficiency, working with multiple software applications/screens simultaneously
• Phone experience in a customer service/call center environment
• High school diploma or GED equivalent, must also be 18 years or older
• You must be located within a 60-mile radius of Glendale, AZ
• You must have a designated home-based workspace (preferably one that is quiet and free from distractions)
• You must have a wired internet connection with internet service speeds of at least 10 mbps download and 4 mbps upload to ensure continuous support through excellent call quality and high-speed response rates (wireless, DSL, and/or satellite Internet Service Providers are not compatible with our systems)

Benefits

• Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave
• Company Matched 401k
• Paid Time Off + Paid Holidays + Paid Volunteer Time
• Diversity Alliance Resource Groups
• Employee Stock Purchase Program
• Tuition Reimbursement
• Charitable Gift Matching
• Job Required Equipment & Services Will Be Provided

Company Overview