Patient Care Coordinator
Job Title: Patient Care Coordinator (Remote)
Location: Remote (U.S. based)
Schedule: 12pm-8pm CST, Rotating Weekends
Compensation: $13–$16 per hour, depending on experience (BOE)
About Us:
We are a fast-growing telehealth weight loss clinic dedicated to helping patients achieve their health goals through compassionate, accessible care. As we expand our virtual services, we’re looking for a reliable and empathetic Patient Care Coordinator to join our remote team.
Position Summary:
As a Patient Care Coordinator at Dope Doctors, you will be the first point of contact for our patients, providing support through phone and messaging platforms. You’ll play a vital role in ensuring patients feel informed, cared for, and connected throughout their journey with us.
Key Responsibilities:
- Respond promptly and professionally to patient phone calls and messages.
- Provide accurate information regarding medications, appointments, and clinic procedures.
- Maintain up-to-date and accurate patient records.
- Deliver empathetic support and guidance to patients throughout their care.
- Collaborate with clinical staff to ensure smooth communication and follow-ups.
- Strong communication and interpersonal skills.
- Reliable, organized, and detail-oriented.
- Comfortable working independently in a remote setting.
- Prior experience in customer service, healthcare, or a call center environment is a plus.
- Must have a computer, reliable internet connection, phone, and a quiet, professional workspace.
- Work from the comfort of your own home.
- Be part of a mission-driven team helping people improve their health.
- Opportunities for growth within a supportive virtual care environment.