Experienced Virtual Assistants for arenaflex – Customer Service and Sales Experience
At arenaflex, we are a dynamic and innovative law firm dedicated to providing exceptional legal services to our clients. As a leading Personal Injury Law Firm, we are committed to delivering results-driven solutions that exceed our clients' expectations. We are currently seeking highly skilled and motivated Virtual Assistants to join our team, working remotely from the comfort of their own homes. As a Virtual Assistant at arenaflex, you will be an integral part of our operations, providing top-notch customer service, sales support, and administrative assistance to our clients and internal teams.
About arenaflex
arenaflex is a forward-thinking law firm that prides itself on its commitment to excellence, innovation, and client satisfaction. Our team of experienced attorneys and support staff work tirelessly to ensure that our clients receive the highest level of service and support. We are passionate about making a positive impact in our community and strive to be a leader in the legal industry.
Job Overview
As a Virtual Assistant at arenaflex, you will be responsible for providing exceptional customer service, sales support, and administrative assistance to our clients and internal teams. You will work from home, as an independent contractor, and will be required to work 40 hours per week, with 2 days off. You may be required to work one day of the weekend, depending on the schedule needs of the firm.
Responsibilities
As a Virtual Assistant at arenaflex, your responsibilities will vary depending on the department you are hired for. Some of your key responsibilities may include:
- Answering, screening, and forwarding incoming calls to the appropriate person
- Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable
- Logging phone calls and documents into our online document management system
- Assisting office staff with clerical duties, including faxing, copying, and organizing/maintaining files
- Maintaining frequent communication with clients and answering their questions
- Obtaining insurance coverage information timely
- Following up with medical treatments and ensuring proper care
- Obtaining medical provider records and bills
- Communicating with insurance companies on treatment status and updating adjuster information on the system
Qualifications and Required Skills
To be successful as a Virtual Assistant at arenaflex, you will need to possess the following qualifications and skills:
- Must be punctual and committed to working overtime on occasion
- Must speak English and Spanish fluently
- Have solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Must be a self-starter and multi-tasker
- Ability to work independently
- Must have a Computer (Desktop or Laptop) Core I5 or above, 12 GB of Ram, at least Windows 10 installed
- USB noise-cancelling headsets
- Webcam for daily meetings and huddles
- Internet speed must be 35Mbps Download and 15Mbps Upload
Benefits and Compensation
As a Virtual Assistant at arenaflex, you will receive the following benefits and compensation:
- Monthly payments of $1000 per month, plus $50 to cover transfer fees
- Payments are processed once per month and deposited on the last business day of each month
- Payments are processed via Deel (you can choose how to withdraw your payment, including Direct Deposit to your bank account, PayPal, Payoneer, and Wise)
How to Apply
To apply for this exciting opportunity, please submit your updated resume in English in PDF format and a 2-minute video telling us about yourself and your work experience to the email address below. Please make sure to follow the video instructions below:
- To record the video, you can use Loom or a regular video with your cellphone. Send us the Google Drive link with your video attached, making sure the link is set up as public.
- No background noise.
- Introduce yourself and tell us a little bit about who you are (Name, Last name, Age, Country you are located, what motivates you).
- Tell us about your previous work experience and skills learned.
- Tell us about your work-from-home setup (details of your computer, internet speed, and other details you would like to share).
Don't miss this opportunity to join our dynamic team at arenaflex. Apply now and take the first step towards a rewarding career as a Virtual Assistant! Apply for this job