Cloud Intern (Summer Internship Opportunity) - Remote

CentralSquare Technologies is Hero-Grade. As the trusted provider of public sector software in North America, more than 8,000 agencies rely on our comprehensive, cloud-based platform to manage critical operations – from dispatch to records, permitting to payroll. We serve with purpose and stand together with our heroes, committed to supporting the public sector with software built for impact.

What We’re About

At CentralSquare, we don’t just build software - we power public servants and uplift communities with Hero-Grade Technology. Every line of code, every feature we deliver helps heroes across North America protect, serve, and save lives. When you join us, you become part of a mission-driven team creating technology that makes communities safer and stronger.

Your Growth Matters. We believe heroes deserve opportunities to rise. That’s why we invest in your career with mentorship, learning programs, and clear paths for advancement. If you’re motivated, there’s no limit to how far you can go.

Your Commitment Deserves Reward. We offer competitive compensation and a benefits package designed to support your life inside and outside of work—tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Plus, our flexible work environment gives you the freedom to balance your heroic work with personal well-being, whether you’re in the office or remote.

Join us and help build the tools that power real-life heroes. Together, we make a difference.

The Role This will be a 12 week (40 hours per week) internship starting on June 8th 2026.

We are seeking a motivated intern to join our cloud team for the summer. The intern will focus on enhancing observability in our cloud environments using Datadog and OpenTelemetry, and developing customer portals to streamline onboarding processes. This role offers hands-on experience with cutting-edge cloud technologies and the chance to contribute to impactful projects.

Responsibilities

• Assist in expanding our current Datadog implementation to include customer dashboards.
• Develop and enhance customer portals to facilitate faster and more efficient onboarding.
• Collaborate with team members to identify and implement best practices for cloud monitoring and customer experience.
• Participate in code reviews and contribute to the overall improvement of our cloud infrastructure.
• Document processes and provide training materials for internal and external users.

Project Bullet Points

Observability in Cloud Environments:

• Expand existing Datadog implementation to include customer-specific dashboards.
• Develop custom dashboards via the Datadog API using Node.js or C#.
• Integrate alerting mechanisms within Datadog to proactively identify and resolve issues.
• Optimize logging and tracing with OpenTelemetry to improve system visibility and troubleshooting.

Customer Portals for Onboarding:

• Design and develop user-friendly interfaces for customer portals.
• Automate onboarding workflows to reduce manual intervention.
• Ensure secure access and data protection for customer information.
• Gather feedback from users to continuously improve portal functionality.

Requirements

• Actively pursuing a Bachelors Degree in Computer Science, Information Systems, or related Engineering Degree
• Basic knowledge of Node.js or C#.
• Familiarity with cloud infrastructure (AWS, Azure, or Google Cloud) is a plus.
• Willingness to learn and adapt to new technologies such as Datadog and OpenTelemetry.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork abilities.
• Availability to work 40 hours per week during the summer

CentralSquare Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.