HeiTech Services - Case Processing Analyst

HeiTech Services

About the Role

The Case Processing Analyst provides case processing services to facilitate the timely and effective processing of employer applications for government programs. The position requires an in-depth knowledge of the appropriate application of laws, regulations, polices, and program procedures, and the ability to maintain minimum production levels while providing accurate and timely work.

Security Clearance

Must possess (or be able to obtain) a Federal public trust clearance.

Essential Duties and Responsibilities (include but not limited to)

• Apply Federally approved standards of review of employer applications in accordance with Federal regulations, program integrity actions, government directives and policies, and applicable administrative case laws.
• Perform quality assurance and control prior to preparing advice, drafting official correspondence, and/or providing written recommendations for final review and approval by the government.
• Submit accurate and timely recommendations and drafted correspondence to Federal decision-makers for initial, interim, and/or final adjudication of applications supported by Federal regulations, policy and guidance.
• Provide complete, orderly, and traceable administrative case documentation and maintain all application-related documents and information in specified orders/categories/file structure(s) from the point-of filing to the final adjudicatory decision issued by the government.
• Record, update, and maintain all application-related information, case actions/events, notes, and decisions in government case management or tracking systems from the point-of filing to the final adjudicatory decision issued by the government.

Minimum Education and Experience Required

• Bachelor's degree

and

• 2 years of work experience that demonstrates analytical and communication skills

or

• 7 years of work experience that demonstrates analytical and communication skills

HeiTech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity), national origin, age, disability, veteran status, or any other protected status. If you need a reasonable accommodation during the application process, please contact [email protected].