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Experienced Commercial Lines Insurance Customer Service Representative (CSR) - REMOTE Opportunity

Remote, USA Full-time Posted 2026-06-17

At arenaflex, we're revolutionizing the way people think about phasing into retirement by offering qualified candidates the opportunity to continue their career working from home. As we say – retire from the office but not from work. Our unique platform provides you with real work/life balance and allows you to customize your own work schedule while continuing to utilize your insurance expertise in a flexible, remote, long-term position which includes company benefits!

About arenaflex

arenaflex is a dynamic and innovative company that values significant insurance experience and is passionate about delivering the best customer service, preserving insurance industry knowledge, and making a difference by the work that we do. We created a welcoming place to work with friendly and professional leadership, known for the great care we take with our staff and our clients. Our team is dedicated to providing a supportive and inclusive environment that fosters growth and development.

What You'll Love About arenaflex

* A flexible and remote work environment that allows you to customize your own schedule

  • The opportunity to utilize your years of insurance industry knowledge and expertise
  • A dynamic and virtual team environment that connects you with other experienced insurance professionals
  • A comprehensive benefits package that includes health insurance, 401(k) with a 4% match, and more
  • The chance to make a difference in the lives of our clients and contribute to the growth and success of arenaflex

What We Are Seeking

We have assignments available to help our Property & Casualty independent retail broker clients in Commercial Lines Customer Service Representative (CSR) positions. Responsibilities may include:

  • Processing endorsements, cancellations, reinstatements, and audits in coordination with Account Managers
  • Maintaining accurate and complete client records in the agency management system
  • Issuing certificates of insurance, auto ID cards, evidence of insurance, and other routine documents
  • Following up with carriers on policy processing, billing discrepancies, and documentation
  • Responding to routine client requests including policy questions, billing inquiries, and documentation needs
  • Experience using ANY independent agency management system is preferred (high demand for EPIC and AMS360)

Requirements

To become a Work-at-Home Vintage Expert, we require:

  • 25 years of full-time work experience
  • 10 most current years of Commercial Lines Property & Casualty insurance experience

Benefits of Becoming a arenaflex Vintage Expert

* Health insurance based on eligibility

  • 401(k) with a 4% match
  • Retire from the office but not from work
  • Eliminate the office stress and the commute
  • Choose the work you would like to do now
  • Customize your schedule – full or part time
  • Utilize your years of insurance industry knowledge
  • Be part of our dynamic yet virtual team environment and connect with other experienced insurance professionals like yourself!

How to Get Started

Click APPLY NOW to complete our simple preliminary profile. Be sure to include your preferred contact information as one of our Qualification Specialists will connect with you promptly.

Expected Salary

$24 - 25 per hour

Location

Anaheim, CA

Apply Now

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