Experienced Store Customer Service Specialist – Retail Sales and Customer Experience

At arenaflex, we're passionate about delivering exceptional customer experiences and inspiring our customers to achieve their goals. As an Experienced Store Customer Service Specialist, you'll play a vital role in driving sales growth, building strong relationships with customers, and upholding the high standards of our retail stores. If you're a customer-focused individual with a passion for sales and a drive to succeed, we want to hear from you!

About arenaflex

arenaflex is a leading provider of innovative solutions and products that make a difference in people's lives. Our purpose is to inspire and improve the world by coloring and protecting what matters. With a rich history of innovation and a commitment to excellence, we've become a trusted partner for customers around the world. Our people are the heart of our success, and we're dedicated to creating a workplace that's inclusive, supportive, and empowering.

Job Summary

As an Experienced Store Customer Service Specialist, you'll be responsible for delivering exceptional customer experiences, driving sales growth, and upholding the high standards of our retail stores. You'll work closely with customers to determine their needs, answer their questions, and recommend the right solutions. You'll also be expected to promptly resolve any customer concerns, stay up-to-date with product features, and maintain the high quality and visual standards of our products and stores.

Key Responsibilities

* Ensure high levels of customer satisfaction through excellent sales service

• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Essential Qualifications

* Must be at least eighteen (18) years of age

• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver's License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications

* Have at least a High School diploma or GED

• Have at least one (1) year experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

Skills and Competencies

* Excellent communication and interpersonal skills

• Strong problem-solving and analytical skills
• Ability to work in a fast-paced environment and meet sales goals
• Strong product knowledge and ability to stay up-to-date with product features
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Ability to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. We offer a range of training and development programs, including:

• On-the-job training and coaching
• Sales training and development programs
• Leadership development programs
• Opportunities for advancement and career growth
• Access to industry-leading products and technologies

Work Environment and Company Culture

Our retail stores are dynamic and fast-paced environments where you'll have the opportunity to work with a diverse range of customers and products. We're committed to creating a workplace that's inclusive, supportive, and empowering, where you can grow and develop your skills and career.

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package, including:

• Competitive hourly wage
• Opportunities for overtime pay
• Comprehensive health and wellness benefits
• Retirement savings plan
• Paid time off and holidays
• Access to industry-leading products and technologies
• Opportunities for career growth and advancement

How to Apply

If you're a motivated and customer-focused individual with a passion for sales and a drive to succeed, we want to hear from you! To apply for this exciting opportunity, please submit your application online or in person at one of our retail stores. We look forward to hearing from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, supportive, and empowering, where everyone has the opportunity to grow and develop their skills and career.

Disability Accommodation

arenaflex is committed to providing reasonable accommodations to individuals with disabilities. If you require an accommodation to apply for this position, please contact us at [insert contact information].

Background Check

arenaflex conducts background checks on all employees. This is a requirement for all positions within the company.

Application Process

Our application process typically involves the following steps: 1. Online application 2. Digital interview 3. In-store interview We'll be in touch with you shortly after receiving your application to let you know the next steps in our application process.

Contact Us

If you have any questions or would like more information about this opportunity, please don't hesitate to contact us at [insert contact information]. We look forward to hearing from you! Apply for this job