Instructional Designer III
Conducts advanced/complex in-person and online training for program applications and/or creates/updates advanced/complex training materials. These duties and responsibilities may vary based on the needs of the customer and their users. Works on advanced/complex training course development projects including scoping the required resources and timeline to meet project timelines with quality results. Clearly communicates technical and non-technical information to beginner, experienced, and expert users, application owners, and other employees. Leads project teams, providing general oversight and direction to other members of the project team.
- Designs, creates and delivers advanced/complex training in accordance with programs/projects use of the ADDIE system of training. May be a specialist in one or more stages of ADDIE (Analyst, Designer, Developer, Implementer, or Evaluator).
- Partners with managers and subject-matter experts (SME) to guide and direct support for the development of training plans, identify learning objectives for courses, and to identify and/or obtain sources of information for development of course material.
- Gathers information from application functional analysts, application owners, and/or subject matter experts to update lesson plans, practical exercises, learning objectives, handouts, and other materials.
- Establishes and maintains the connectivity of interactive online training via Microsoft Lync or similar technologies. Trouble shoots network issues with the assistance of onsite and ASM network engineers.
- Develops advanced/complex instructional materials such as lesson plans/curriculum, SOPs, learning objectives, user and instructor guides, handouts, practical exercises, and other necessary materials that are effective in assisting customer personnel and contractors attain the skills they require.
- Facilitates training on a variety of IT applications and customer processes in team or independent settings.
- Is prepared to deliver training outside of the normal working hours to meet customer scheduling needs.
- Actively participates in peer review sessions and offers constructive comment with the intent of improving the team's products and services. Acts as a mentor to less experienced team members.
- Supports and promotes team ideas and initiatives that contribute to the success of the customer program/project.
- Participates in the identification, execution, and evaluation of major/complex projects to advance the appropriate uses of technology-enhanced learning, including simulation, augmented reality, online modalities, active learning, app-‐based learning, etc.
Minimum Qualifications
- Bachelor’s degree in Education, Instructional Design, Instructional Technology, or equivalent relevant work experience; Master’s Degree preferred.
- 8-15 years of experience developing and delivering training courses to a variety of audiences.
Other Job Specific Skills
- Excellent written and verbal communication, with a solid knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
- Proficiency in MS Office Suite (Word, PowerPoint, Excel) to support instructional design.
- Advanced knowledge of e-Learning development software such as Adobe Connect, Articulate, HTML, Flash, Camtasia, Captivate, Adobe Presenter, or other authoring tools, web conferencing software, etc.
- Ability to effectively communicate with clients and Subject Matter Experts.
- Experience with instructional design methodologies, adult learning principles, human behavior and performance, methods for curriculum and training design, and the measurement of training effectiveness.
- Highly effective time and project management skills with the ability to organize, prioritize, coordinate, and implement multiple projects.
- Experience evaluating and creating assessments and course materials in various delivery formats.
- Strong familiarity with 508 accessibility requirements.
- Works autonomously or with a team: able to assume responsibility and motivate colleagues to reach the highest standards possible.
- Acts as a mentor and provides guidance to less experienced team members.
- Exhibits professional courtesy at all times, and must be able to interact with other individuals of different levels of expertise