AR Collections Specialist [Offshore]

About Fora

Fora is the modern travel agency, empowering anyone with a passion for travel to build a thriving advisory business. We're modernizing the $100B+ travel agency industry by combining powerful technology, data, and community to enable thousands of entrepreneurs to build on our platform. Our business-in-a-box platform gives travel entrepreneurs everything they need to launch and scale, from cutting-edge tools and personalized training to a vibrant community and exclusive industry partnerships. At the heart of it all is our mission: to help the next generation of travel entrepreneurs turn their love for travel into a fulfilling career, whether full-time or part-time. We believe that everyone, from seasoned professionals to first-time advisors, can build something both profitable and personal.

Founded in 2021 by seasoned entrepreneurs, Fora has grown steadily since, expanding to a team of 200+ full-time employees based in downtown New York City. In 2025, we announced our $60 million Series B and C investment rounds, led by Thrive Capital and Insight Partners, with participation by previous investors including Forerunner and Heartcore Capital. We've also been recognized as a LinkedIn Top Startup 2024, Fast Company's Most Innovative Companies 2025 and 2023, and Built In 2025 Best Places to Work.

We're building the first truly unified platform for all travel needs—leveraging the best of human expertise and technology to transform how people plan and book travel.

Job Overview:

We are looking for a highly organized AR Collections Specialist to manage and resolve payment-related issues efficiently. This role involves investigating financial discrepancies, validating commission payments, handling disputes, and coordinating with internal teams to ensure smooth payment processing.

Key Responsibilities:

• Find contacts (e-mails/phone numbers) for suppliers.
• Identify and resolve payment-related issues, including disputes, short payments, and missing payments.
• Investigate payment applications using Onyx, TACS, check and wire transfer records.
• Validate commission payments with the Supplier Portal on a weekly basis.
• Handle disputed amounts by verifying records in Retool, making necessary invoice adjustments, and providing updates.
• Address duplicate bookings by coordinating with the bookings team.
• Contact suppliers' finance departments via phone or email.
• Researching contact details using Intercom, Internet, Retool Supplier Management or other internal and external resources.
• Update the tracking sheet with contact attempts and outcomes.
• Manage invoice-related tasks using available resources such as Retool links and Intercom emails.

Qualifications:

• Strong analytical and problem-solving skills.
• Experience working with payment processing systems such as Onyx, TACS, and wire transfers is a plus.
• Familiarity with financial reconciliation, invoice adjustments, and supplier management.
• Excellent communication and coordination skills.
• Ability to work independently and manage multiple tasks efficiently.
• Able to work during Eastern Timezone business hours (United States).
• Detail-oriented with the ability to manage multiple tasks and priorities.
• Ability to research and validate financial data across multiple sources.
• Maintain organized records and update the checklist regularly.
• Ensure streamlined documentation and communication for seamless operations.
• Proficient in Microsoft Excel and Google Sheets.

Additional Job Requirements:

• 2 years+ work experience
• Accounts receivable and/or finance experience in the travel industry is highly preferred
• Strong verbal and written English
• Independent full-time remote contractor position with an initial hourly rate of $8, based on experience.
• The contractor must provide their own equipment, including a computer and strong internet connection.
• Open to co-working sessions (co-working space is located at General Mariano Alvarez, Cavite) and attend team meet-ups.

Compensation:

• Independent full-time remote contractor position with an initial hourly rate of $8, based on experience.

Our Values

We’re forging our own path

Fora has always been about driving change within the industry. We’re not interested in maintaining the status quo.

We’re stronger together

Community is our cornerstone and collective power is our strength. We believe we can all go further when we operate together, using our combined leverage to unlock better opportunities and outcomes for our advisors, partners, and travelers.

We believe in technology

We believe technology is an answer to some of the most fundamental challenges the travel industry faces. We believe advancements in AI, bold investments in our platforms, and a world-class data infrastructure will transform the work of our advisors and our partners, while creating better travel experiences for travelers.

We’re here to serve

We operate in service of our community and believe that when they’re empowered to focus on what they do best, we all win. It’s why we relentlessly advocate for our advisors and prioritize their best interest every step of the way.

We mean business

Fora is equal parts fun, meaningful work and serious travel business. We’re unlocking opportunities for thousands of travel entrepreneurs, delivering a stream of high-quality guests at scale for our partners, and providing a superior travel experience for our travelers. It’s a better equation for the future of our industry.

WORK AUTHORIZATION

Authorization to work in the United States is required for full-time roles based in our New York City office. Fora is unable to sponsor or assist with U.S. work authorization. Roles based outside of the United States are not subject to this requirement.

EQUAL OPPORTUNITY

Fora is committed to an equitable hiring process and an inclusive work environment. BIPOC and traditionally underrepresented candidates are strongly encouraged to apply. We will not discriminate and will take action to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression or any other characteristic protected by law.