Senior Information Designer (DC Metro area)

Location: We are actively hiring in the Washington, DC area.

Who We Are: LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners. At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories.

Let us be your partners in change. About the Opportunity: LINK is actively seeking an Senior Information Designer to join our dynamic team, where we collaborate with clients across a wide range of industries to create impactful visual stories that communicate complex ideas. You will be responsible for translating concepts into compelling visual products, including prototypes, wireframes, infographics, charts, and diagrams, to effectively convey both quantitative data and abstract ideas in print and digital formats.

This is an exciting opportunity for a creative professional to apply human-centered design and design thinking principles to solve complex challenges and deliver visually engaging solutions. You will work closely with both internal teams and clients to understand their needs, develop intuitive information hierarchies, and create designs that support their goals.

Qualifications

• Bachelor of Arts in Graphic Design, UX Design, Visual Journalism, Visual Communications, or a related field
• 10+ years of experience in graphic design or a related role
• Strong expertise in information design, with a passion for creating visual stories and working with data to deliver impactful solutions
• Well-versed in a variety of design areas (e.g., experience design, brand development, information design, graphic design) to propose and develop the best solutions for each project
• Highly motivated to solve end-user challenges, meet stakeholder needs, and achieve business goals
• Exceptional organizational skills, able to manage multiple projects simultaneously while maintaining accuracy and attention to detail
• Capable of meeting deadlines and adapting to changing requirements
• Comfortable navigating ambiguity and able to lead clients and teams to clarity around requirements
• A bias towards positivity, openness and supporting others

Responsibilities

• Collaborate with our strategy team to understand our client’s challenges and the respective solution, then co-create effective visual products to convey it all to the appropriate audience
• Motivated to solve end-user challenges, deliver on business goals and client outcomes.
• Be comfortable with complexity and collaborating with both internal and external teams to visually prototype in real time
• Push the needle to use design to solve real organizational, consumer, technical, warfighter or taxpayer problems
• Create infographics, charts, diagrams, presentations, and other visual products to convey both quantitative data and abstract concepts for use in print and digital formats
• Develop and design intelligible information hierarchies and frameworks that support information navigability, understanding and retention
• Design branding schemes or adhere to existing guidelines to create a consistent look and feel unique to individual clients
• Work iteratively by proactively asking for feedback from internal partners and clients to incrementally improve solutions
• Mentor and delegate junior designers and work as a team to manage project deadlines and workload
• Bring curiosity, creativity and an open mind to every challenge
• Write scripts, compose storyboards, cut audio-tracks, and create motion graphics (preferred, not required)

Work Schedule

• Full time, 40 hours per week
• Some travel required to attend relevant events and conferences, and participate in LINK team events

Salary: We’re committed to providing competitive compensation, including locality adjustments based on the Washington, DC area. The base salary range for this position is [$93,000-$126,000]. Your final offer will reflect your experience, qualifications, and geographic location.

Benefits

• $100 monthly internet/cell phone stipend
• LINK sponsored healthcare benefits including medical, dental, vision
• Company-paid Short Term Disability Insurance
• 401K with employer contribution of up to 4%
• 11 Federal Holidays per year
• 15 days of Paid Time Off (PTO) per year
• Paid Holiday Time Off (Christmas Eve through the New Year)
• Annual bonus plan participation
• Annual profit sharing participation
• $2,000 Learning and Development program reimbursement
• Technology package that includes a LINK-owned MacBook Pro, monitor, mouse and keyboard

EOE