About Kindbody

Kindbody’s mission is to make fertility and family-building care affordable and accessible for all.

Founded in 2018, Kindbody has been recognized for technology innovation and industry leadership. Kindbody has been named to CNBC Disruptor 50, Fast Company’s Brands that Matter, Forbes Best Startup Employers, Inc.’s Best In Business list of most admired companies, as well as Deloitte Technology Fast 500, which recognizes the fastest growing and most innovative technology companies in North America.

Kindbody is the leading U.S. fertility clinic network and global family-building benefits provider for employers on a mission to make fertility care more affordable and accessible for all. Kindbody serves patients at 26 state-of-the-art signature clinics and IVF labs, 400+ partner clinics, and in 113 countries around the world. Trusted by more than 140 employers, Kindbody’s physician-led model covers the full spectrum of reproductive healthcare, including fertility assessments, fertility preservation, genetic testing, IVF, donor and surrogacy services, adoption, postpartum care, and menopause support. Kindbody is the only fertility benefits provider that serves patients directly, delivering a seamless, integrated experience with superior health outcomes at lower cost. Kindbody has raised more than $315 million in debt and equity funding from leading investors, including Perceptive Advisors, JP Morgan Chase’s Morgan Health, GV, RRE Ventures, Claritas Health Ventures, Rock Springs Capital, Distributed Ventures, Whatif Ventures, and TQ Ventures.

About the Role

As an experienced Lead Clinical Policy Specialist, you will be working in a fast-paced, rapidly growing environment where you will be relied on for your expertise, professionalism, and collaboration. This role is a full-time remote position reporting to the VP, Clinical Services.

Responsibilities

• Determine the company's needs concerning clinical SOPs and consent forms.

• Continually evaluate and set priorities to deliver new and/or revised documents as needed to align with company needs and objectives.

• Conduct ongoing literature reviews to ensure that our documents reflect current professional guidelines and best practices.

• Collaborate with all other teams within the organization and certain outside resources (e.g., REI insurance provider) to help ensure that our documents account for all aspects of each topic.

• Utilize personal work experience in patient care and clinical operations to help guide the content of our documents and understand how they may be received.

• Work closely with the clinical education team to educate the Kindbody team about new and revised documents and serve as a resource for questions.

• Manage the electronic storage and document control processes.

• Manage direct report(s) and participate in the education of clinical teams.

Who You Are

• Experience in and a passion for women’s health and fertility are a plus

• Clinical degree or background is a plus

• BSN preferred

• Strong change management skills

• Experienced in EMR and G-Suite

• Strong communication skills & a team player

• Detail oriented

• Exemplifies strong customer service skills and professionalism