Account Manager (Hybrid - Fraser, MI)
Getinge is a company dedicated to making life-saving technology accessible for more people. The Account Manager will support day-to-day account management, provide sales assistance, create new business objectives, and maintain customer relationships.
Responsibilities
- Regular communication with sales representatives regarding leads, opportunities, and campaign initiatives
- Follow up on leads and sample requests
- Work to help resolve quality control inquiries and consignment issues with sales representatives
- Achieve or exceed KPI goals as required
- Lead the development and execution of opportunity win strategies with comprehensive understanding of the customer needs, competitive landscape, and Healthmark’s value proposition
- Effectively communicate and influence customers during RFQ follow ups
- Maintain up-to-date information in Salesforce CRM
- Utilize product knowledge to engage and develop solution strategies with customers
- Acquire a thorough understanding of customer needs and requirements
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Serve as the link of communication between customers and sales operation team
- Play an integral part in generating new sales that will turn into long-lasting relationships
- On occasion, attend vendor shows
Skills
- 1-3 years of Inside Sales, Sales, or Account Management related experience
- High school diploma or equivalent
- Associate or bachelor's degree
- Ability to read and understand written and verbal job instructions and procedures
- Good telephone and email technique
- Skill and proficiency in the use of personal computer software programs including word processing and spreadsheet applications
- Good oral and written communication skills
- Good phone technique
- Good follow up skills
- Uses Phone, Computer, Scanner, Copier, Fax Machine
- Build Quality into all aspects of their work by maintaining compliance to all quality requirements
- Ensure compliance to all FDA and Worldwide Quality & Compliance regulations (As applicable to the job function)
- Must have the education and experience to understand and comply with U.S. and Worldwide medical device regulations (As applicable to your job function)
- Attend all required Quality & Compliance training at the specified interval
- Adopt the 'Beyond Compliance Quality Culture' in the work environment; always meet and exceed requirements
- Minimum 40 hours per week
- Able to sit for long periods of time
- Hybrid schedule of 3 days on site and 2 days remote (Example: Monday-Wednesday on site work and Thursday and Friday remote)
Benefits
- Health, Dental, and Vision insurance benefits
- 401k plan with company match
- Paid Time Off
- Wellness initiative & Health Assistance Resources
- Life Insurance
- Short and Long Term Disability Benefits
- Health and Dependent Care Flexible Spending Accounts
- Commuter Benefits
- Parental and Caregiver Leave
- Tuition Reimbursement
Company Overview
Company H1B Sponsorship